American Greetings

  corporate.americangreetings.com
  corporate.americangreetings.com
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4 people found this helpful  

Was good, but things are going down-hill.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Cleveland, OH
Current Employee - Anonymous Employee in Cleveland, OH

I have been working at American Greetings

Pros

Family atmosphere, mostly stable employer, Starbucks on site, card/gift shop on site. Overall the people are good to work with and you don't see too much in the way of personality conflicts. Mostly a low-stress work environment.

Cons

Health benefits don't pay for anything and the costs are outrageously high. Get on a spouse's plan if possible. The 401(k) is meh, and there's no company match. In Interactive, the marketing people are brain-dead -- they basically give away product at a steep loss and expect this tactic to build a loyal customer base. It didn't work the last time they tried it with Photoworks and it won't work this time. Management obviously does not learn from past failures. Projects are seldom completed on time and no-one is held accountable for delays. Projects always seem to be a response to something else (e.g., Apple's tablet app) and there's no real innovation.

Advice to ManagementAdvice

Start holding managers in Interactive accountable for losses, missed deadlines, projects that get scoped down to meet a deadline, and high turnover. A lot of highly talented tech people have quit because they were overworked to meet unrealistic deadlines, under-compensated for their efforts, and lurched from one project to the next with no real sense of vision or purpose from the organization. And when it comes to Just Wink, you just don't get it. Want to see innovative, youth-oriented card sites? Study Someecards or Jib Jab. Stalker jokes, F-bombs and vulgarities in your cards? Trust me, nobody wants that and nobody thinks it's funny.

No opinion of CEO

203 Other Employee Reviews for American Greetings (View Most Recent)

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  1. 1 person found this helpful  

    Not too bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - PT Merchandiser  in  Denver, CO
    Former Employee - PT Merchandiser in Denver, CO

    I worked at American Greetings

    Pros

    The hours are flexible. The job can be entertaining.

    Cons

    Poor communication and expectations with those who do not know what is actually going on in the stores.

    Advice to ManagementAdvice

    Visit those who are in the trenches and and get a feel for the reality of how it works.

    No opinion of CEO
  2. 2 people found this helpful  

    It's a paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - PT Merchandiser  in  Newport News, VA
    Current Employee - PT Merchandiser in Newport News, VA

    I have been working at American Greetings

    Pros

    It's pretty easy to get into because they are basically always hiring for something. You make your own schedule based on the calls you need to make each week, The company's employee website is a great resource for just about anything you might need to know.

    Cons

    Part time, very erratic hours. If you make more than minimum wage, you are very lucky. You are assigned to stores that could be anywhere in a territory. Good supervisors will try to keep you in a specific area, but not always. No real ability to advance to anything more than a minor promotion.

    Advice to ManagementAdvice

    It's a strangely run company. I could write several pages on the odd decisions headquarters seems to make. I can sum it up as this: the people making decisions are very very out of touch with the field.

    No opinion of CEO
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