203 Employee Reviews (View Most Recent)

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Not as organized as It should be, considering size of company.

Former Employee - Territory Lead  in  Sacramento, CA
Former Employee - Territory Lead in Sacramento, CA

I worked at American Greetings part-time for more than a year


-flexible schedule (mostly)
-interesting work
-nice merchandiser training vids


-wasteful with product
-high turnover in management
-not great pay and hard rushed work

Advice to ManagementAdvice

-pay attention to who is working hard and realize that things can't always get done in the time given. Even by the best and fastest merchandisers. Improve on the training once someone is promoted. Don't just throw them into position and expect them to know everything.

Other Reviews for American Greetings

  1. 1 person found this helpful  

    Historically a rewarding experience with a lot of diverse experience but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Finance  in  Cleveland, OH
    Current Employee - Director of Finance in Cleveland, OH

    I have been working at American Greetings full-time for more than 10 years


    Ability to move between disciplines and learn/experience new skills. American Greetings does not limit you to your current discipline but will allow operations to move into finance, finance into sales etc.


    Constant work force reduction eliminating career opportunities. Greeting Cards is a mature industry requiring the company to closely monitor costs and reduce. Most of those reductions come though head count reduction which has reached a level it has almost the best part of the company, the ability to move between jobs and gain experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    An environment that breeds paranoia and rewards managers that are "yes" men/women.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director  in  Cleveland, OH
    Former Employee - Director in Cleveland, OH

    I worked at American Greetings


    - The creative studio. You have access to some of the most talented and diverse creatives in the country.
    - Ability to have experience and opportunities with different lines of business.
    - Offers access to training and development on numerous areas of focus, such as leadership development, financial, etc.


    - Environment of paranoia. Layoffs can happen at any time without warning. You're told, "be glad you have a job."
    - Lots of senior management promoting growth and innovation, but the business itself does neither.
    - Instead of supporting the areas of the business that have been identified as long term growth opportunities, the corporation continues to just acquire smaller players that have any significant presence at retail.
    - Continues to send more creative overseas, which sends the message "quantity and cheap vs. experience and quality."
    - Majority of senior management manages with fear. They like to squirrel away information from their colleagues and are too focused on themselves to allow others to shine in the workplace. Their middle managers, who focus on growth, change and staff development become a threat to their own bosses.
    - Leadership is GREATLY preached; however, the senior management are not leaders. The real leaders in the organization are the middle management and their teams, which are always the first to be laid off.

    Advice to ManagementAdvice

    This is a business that has run a certain way, with a specific mindset for one hundred years. Either accept that you will always be number two with a focus on acquiring and dissolving the smaller players or TRULY focus on growth, innovation and becoming the leader in the category versus the follower. Value your creative. It's the ONE thing that makes you unique and special. If you acquire competition such as Papyrus and Recycled Paper Greetings, acknowledge the reason you acquired them in the first place is that they were doing something right in the first place. Take the time to analyze their successes vs. automatically thinking you know it all, and reduce it to nothing. Take a very hard look at your senior management. They are not the future of your organization. They have been part of the organization 20 years+ and have never worked anywhere else. If they have, it’s usually another greeting card company. How are you going to attract the best, most eager young talent? You’re not.

    Doesn't Recommend
    Disapproves of CEO
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