American Medical Response

  www.amr.net
  www.amr.net
There are newer employer reviews for American Medical Response

 

Good place to start, and that's it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Paramedic in Dallas, TX
Former Employee - Paramedic in Dallas, TX

I worked at American Medical Response full-time (more than an year)

Pros

Easy to get hired. Most nights and weekends off. Limitless overtime available due to high turnover. Medium paced shifts most of the time.

Cons

Low pay, high turnover, several "bosses". Uniforms are terrible. Protocols and medications are outdated.

Advice to ManagementAdvice

Be sure that your middle management is qualified for the position they're in. Being the friend of someone else who is promoted is not a qualification.

Recommends
Neutral Outlook
No opinion of CEO

150 Other Employee Reviews for American Medical Response (View Most Recent)

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  1.  

    This is about the Northeast Division, specifically the Massachusetts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Paramedic
    Former Employee - Field Paramedic

    I worked at American Medical Response full-time (more than 8 years)

    Pros

    Some really great EMTs and Paramedics. Great stepping stone to other services and healthcare positions. You get experience doing EMS if you are in the right garage and service area.

    Cons

    The great EMTS and Paramedics move on to Fire Departments, Municipal Services and to other healthcare positions(don't blame them). The dumb, unmotivated and slackers stay on protected by a useless union. Poor Management. They are losing service areas and contracts(you reap what you sow). Pay and Benefits.

    Too much nepotism and cronyism. Keep your mouth shut and don't criticise a coworker because you don't know who is related to who, who is a buddy with someone or simply sleeping with someone. Examples personally witnessed, a male and female crew who happen to be lovers, a scheduler and paramedic both married cheating on their spouses, a dispatcher and paramedic sleeping with each other. Also management and supervisors get their relatives hired. How does this affect the service and morale? Well in the case of the scheduler and paramedic, the paramedic gets to pick and choose his overtime shifts which should be open to everyone else. The dispatcher and paramedic sleeping together, well the dispatcher will screw the other paramedic crews with late calls and long distance transports just so that their paramedic lover gets off on time.

    Also be very wary of the cliques. Even though this is supposed to be a union shop where seniority should count for bidding on shifts especially during a shift reorganization, there is backroom dealing where the cliques try and skew the bids. Prime example is of course above where the scheduler is sleeping with the paramedic. Scheduler knows what shifts are and her paramedic lover gets inside info to pass on to his buddies. See conflict of interest for definition.

    AMR has a lot of rules on the books but they don't get enforced. There are employees who smoke in the ambulances, constantly on their cell phones when driving, game the system when taking calls by holding inservice and radio signals and much more...

    This outfit and unit is a case study on how to not run an ambulance service.....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Pay? What Pay?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paramedic
    Former Employee - Paramedic

    I worked at American Medical Response full-time (more than an year)

    Pros

    Easy to get hired. Smile and know what corporate wants - high energy, brainless drones...
    High turn over rate, due to Cons, makes hiring process perpetual.

    Cons

    TERRIBLE compensation.
    Required to be "on call" (at some locations) without ANY compensation due to federal laws protecting the employer.
     "Find your own coverage" even when you submit documentation at their "should be submitted" 30 day prior request.
    Harassment via TEXT messages with fanciful stories of being told not to "make us out to be the bad guy" or asking for shift coverage via TEXT.
    (In some areas), level 0 with mutual aid happens often due to the company stating they don't "have the funds" to staff another full time crew, or part time for "peak hours"
    Upper level management (above area managers) refuse to return employee calls when they need to go above in the chain of command due to mistreatment and abuse of employees.

    Advice to ManagementAdvice

    There's no advice you can give this "for profit" company they will listen to. They are money driven, with no concern for patients, as they call their patients "customers" EMS is not customer service, it's "customer" care, while service is part of that, the only thing management cares about is quick call turn over to not miss a "potential" Medicare/Medicaid/Insured patient.

There are newer employer reviews for American Medical Response

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