American Medical Response

  www.amr.net
  www.amr.net
There are newer employer reviews for American Medical Response

 

Being an EMT in Seattle

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - EMT in Seattle, WA
Current Employee - EMT in Seattle, WA

I have been working at American Medical Response

Pros

Being an EMT for AMR in Seattle is probably one of the most rewarding private ambulance positions in the country. As with other private ambulance jobs it's just you and your partner for twelve hours. No boss breathing down your neck! Just run the calls they give you. Also EMTs with AMR Seattle get patients of a much higher acuity then other places. Chest pain, respiratory distress, significantly altered level of consciousness etc. AMR also has the only FEMA contract awarded to private ambulance. You could be part of a disaster response team deployed to hurricanes, and other disasters.

Cons

Be prepared to work LONG hours. Shifts are 12 hours long but be ready to put in 13-14 especially if the dispatchers don't like you! Pay is low, starting at 13. So if you have a family or real bills you'd better be on board for some serious overtime. Most employees with families are working 60-72 hours a week to make ends meet.

Advice to ManagementAdvice

Saying Seattle EMTs should be satisfied with their low wages because they're one of the highest in the country is simply admitting how disastrously under-payed everyone else is. See the disparity between EMT wages and management bonuses for clarification.

Disapproves of CEO

150 Other Employee Reviews for American Medical Response (View Most Recent)

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  1.  

    Wonderful Place, until you see behind the curtains!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in North Hollywood, CA
    Former Employee - Account Executive in North Hollywood, CA

    I worked at American Medical Response

    Pros

    Benefits, Time Off and Pay are absolutely second to none. As far as industry standards AMR is definately the leader in all three above categories. Pay was great, probably 10-15k higher starting salary then any other provider out there. Benefits were incredible...God I miss those...Dental, Vision, Health all PPO, top notch, handled. Insurance perks for auto and home, all holidays paid, and you acrue PTO at a fast rate...After your first two years you will have two weeks of vacation easily. 401k was good.

    Cons

    Sadly this corporation is slowly losing ground every day. Honestly, they are very out of touch with their customers and as a company, there word is tarnished. Employees feel neglected and ignored and customers feel like there is a sense of entitlement on AMR's part, as if they are owed something. Managers are scared and afraid to make crucial changes. Supervisors lack critical thinking skills and if you do get a sharp one, they are ignored and scolded and when they try and make changes or just simply when they speak up when they notice problems. This company is ran by a corporation, and honestly ambulance transportation is a business of helping people. When you look at human beings as you would a crate of apples and some other comodity you have a problem. AMR does not care about you as a patient, only as another transport and another dollar..That sums up every problem this company has. They started AMR by buying smaler companies who cared about PEOPLE, and as they grew, they used the names of these companies to grow and slowly but surely lost the compassion and replaced it with stock options. Stay away from this place unless you want to be used up and turned into a cynical jerk...

    Advice to ManagementAdvice

    Well Sr. Management is completely incompetent, out of touch and unwilling to listen...SO......I would tell AMR ownership to review each unit closely (Los Angeles), and then get rid of your dead weight( Los Angeles Management) and start fresh....It may be too late to regain ground but you can still hold what you have...

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    good mission, no opportunities, best people always leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenwood Village, Arapahoe, CO
    Current Employee - Anonymous Employee in Greenwood Village, Arapahoe, CO

    I have been working at American Medical Response

    Pros

    - the company helps save lives, you never have to worry about what your company does (if you don't think about this, you really should)
    - bonuses for salaried/exempt employees are quite good if you are in EMSC or EmCare, not if you are in AMR (EmCare growing explosively, conversely AMR revenue very stable, but routinely doesn't meet or exceed plan by very much)
    - very rare to have layoffs, if you work hard and do your job well it seems you can be there for as long as you choose
    - there are a few very talented people who you can learn from and with, figure out who they are quickly and take advantage of the opportunity before they leave

    Cons

    - everybody is overworked and burned out, even managers and directors, even the ones who enjoy what they do, we all know the bottom line is our company saves lives and we give it everything we have, until we have nothing left to give
    - work can be sloppy and slipshod from everybody even the good people, theres just too much to do and not enough people to do it, nobody can give a problem the attention it deserves
    - very few if any opportunities for promotions and meaningful salary increases, even for the best employees
    - the most talented employees finally give up working hard for a promotion or fighting for a salary increase, get tired of having no work/life balance and burnout, leave after a few years
    - employees don't feel they have a voice (doing an internal opinion survey once every four years and not really changing what truly matters to employees doesn't count)

    dont know that this belongs in the cons section, but as a side note to the reviewers who say the corporate office in Denver has no idea what goes on in the field: i'm in corporate, and from a high level, we all know very well what is on the line and work our hardest to support as best we can because we truly do know lives are on the line. but if you want to go to the day to day struggles of the field, on the very detailed trenches level the criticism is true, doesnt matter if you're in HR or accounting or IT or benefits, it's very rare that corporate knows the day to day of what goes on in the field, whether its AMR or EmCare. the are many corporate people who care and want and try to know more because it helps do your job better, but you cant really know unless you are there day in and day out I guess, always seems there is more to learn but no gas left in the tank at the end of the day to learn what you should

    Advice to ManagementAdvice

    this could be a great company, we do good work and we have some good people, if we would just stop chasing the best talent away. you know what our employees want, you've been there yourself even if it was so long ago that you don't remember. give meaningful salary increases and opportunities for career growth and promotions. stop overworking everybody and set staffing levels where people can do quality work and don't burn out. if you dont do these things, your best people will go elsewhere, i've seen it happen all too many times

    Doesn't Recommend
    Disapproves of CEO
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