664 Employee Reviews (View Most Recent)

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Meaningful work, painful management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  New York, NY
Former Employee - Anonymous Employee in New York, NY

I worked at American Red Cross as a contractor

Pros

- meaningful work
- direct interaction with clients
- thorough training

Cons

- low pay
- little room for advancement
- uncertain future; one round of layoffs after another makes long-term planning and projects difficult
- unclear expectations
- in-fighting between departments
- favoritism

Advice to ManagementAdvice

Communicate better with employees, and make an attempt to retain talented ones. Train managers who have been promoted internally. Make promotions more transparent.

Doesn't Recommend
Negative Outlook

Other Reviews for American Red Cross

  1.  

    Team Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Supervisor  in  Los Angeles, CA
    Current Employee - Team Supervisor in Los Angeles, CA

    I have been working at American Red Cross full-time for more than 5 years

    Pros

    The Mission, the volunteers, the donors, working for such a long standing and well respected company. The variety of working sites.

    Cons

    Only looking out for the bottom line, staff are at each others throats, Lack of teamwork, Lack of concern on managements side for such a sour organizational culture.

    Advice to ManagementAdvice

    Train employees how to treat each other better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    The Apheresis Department in Albany, NY is an unhealthy environment to work and lacks professionalism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apheresis Donor Specialist  in  Albany, NY
    Current Employee - Apheresis Donor Specialist in Albany, NY

    I have been working at American Red Cross full-time for more than a year

    Pros

    Donors are wonderful and some of the coworkers are a joy to work with. It's a meaningful job and it's a great feeling to know you are part of saving someone's life.

    Cons

    Unfortunately the main supervisor does not know how to supervise or be objective. She allows her personal feelings about select staff to overshadow her ability to be fair. She is aware of staff conflicts and ignores them especially when it involves a staff member in her "click". She makes no secret of who she likes and dislikes, and often makes demeaning remarks to the staff she doesn't care for in front of donors or she will act as though you are not even there. She enforces "procedures" only to those that aren't in her "click" and those that are in her "click" have free reign of the site... i.e. OT when they want, calling in last minute without repermand, not having to follow procedures, or being rude and disrespectful to other staff and sometimes even donors.

    Advice to ManagementAdvice

    Management (Apheresis Department- W. Henrietta) needs to take staff complaints seriously and address problems instead of ignoring them. If an employee expresses concern about working in a hostile environment, Management and HR should want to address these concerns instead of targeting the staff and allow future retaliation to the point that staff want to leave their job.

    Doesn't Recommend
    Approves of CEO
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