American Specialty Health

  www.ashcompanies.com
  www.ashcompanies.com
There are newer employer reviews for American Specialty Health

5 people found this helpful  

Awful Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in San Diego, CA
Current Employee - Anonymous Employee in San Diego, CA

I have been working at American Specialty Health

Pros

On-site gym, decent employee lounge area, nice walking trails close-by, good health incentive programs.

Cons

My manager has zero people skills and no idea how to motivate a team or interact with people. Some managers are better than others, but overall, it seems that some people are promoted who really don't deserve to be, and lack the skills needed to be a leader. There's a definite distinction between the "haves" (managers) and "have nots". For instance, managers can eat at their desks, but regular employees can not! I've never worked for a company that's had a stupid rule like that!! There are all sorts of petty rules and micro-management tactics. The company preaches health and well-being, and work-life balance, but in reality it doesn't really care at all about its employees. It's one of the most unfriendly places I've ever worked.

Advice to ManagementAdvice

Treat your employees with respect, show that you care. Get rid of petty rules that infuriate everyone. We aren't in elementary school anymore.

Doesn't Recommend
Disapproves of CEO

51 Other Employee Reviews for American Specialty Health (View Most Recent)

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  1. 6 people found this helpful  

    I'd rather be a waitress than work at ASH.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Analyst in San Diego, CA
    Former Employee - Research Analyst in San Diego, CA

    I worked at American Specialty Health

    Pros

    Comprehensive benefits package was pretty much the only "pro" out of my employment here. I also met a few cool people at the company, but most of them were either far out of my age group or completely unmotivated about their careers.

    Cons

    Employees are treated very poorly by management- there is no work-life balance whatsoever and management does not know how to properly assign resources and prioritize projects. Every project is high priority and employees spend late nights attempting poorly defined assignments. Senior management really likes to pat themselves on the backs and holds these 2-hour mandatory awards ceremonies once a quarter or more. The company also has no sense at all of financial analysis (scary!) so there's no way of telling how the company is actually doing at any given point in time. Management will take every possible opportunity to tell employees what a great place this is to work- but it's only lip service. There are also multiple departments that do exactly the same thing and constantly step on each other's toes.

    Advice to ManagementAdvice

    Please reorganize your company. Get rid of the redundant functional areas, do some financial analysis, and please show that you actually care about your employees.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Opportunity to do collaborative work in a growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in San Diego, CA
    Current Employee - Project Manager in San Diego, CA

    I have been working at American Specialty Health

    Pros

    Overall, American Specialty Health (ASH) has the typical corporate environment with fair benefits, hierarchal reporting structure, and the occasional office politics. Company does have a strong focus on health and wellness programs through classes, incentives to be active ($100/quarter to walk 500,000 steps), and free health coaching. ASH "eats its own dog food" in that the company offers most of its wellness-related products and complimentary insurance benefits (low co-pay for chiropractic, acupuncture, or massage therapy visits) to its own employees.

    Specifically, the work of a project manager (PM) at ASH differs depending on the department and needs for the position. This gives individual PMs an amount of freedom and flexibility in completing their work. PMs have all the pros associated with this type of creative knowledge work such as:
    - loosely managed projects, with self-directed mid-project deliverables
    - ability to define, create, and improve processes
    - ability to work with other departments and individuals
    - flexibility for (some) deadlines and deliverables
    - opportunity to work on new cutting edge projects

    Management is trained in Ken Blanchard's Situational Leadership, which has good application for day-to-day employee relations, but doesn't address project work.

    Cons

    As of mid-2011, ASH doesn't have a formal project management office (PMO). Non-PMs and those new to the profession may struggle with the undefined or unclear project-related aspects of their work.

    Management views of project work vary between departments or even teams. I've seen individual PMs attempt to apply an informal mix of Agile methods and Project Management Institute's PMBOK (PM Book of Knowledge), however no "official" framework is in place for projects.

    Methods or a framework isn't everything, but with PMs doing a mix of business analysis, operational-type work, and even development it'd help to have a collection of organizational examples, templates, and other support specific to projects. Individuals across departments may have to re-invent the wheel and create processes using their own approaches with differing tools.

    Advice to ManagementAdvice

    Continue to acquire and develop people, processes, and technology to support old and new business. Performance management, improved processes, and documented standards will help improve efficiency but continue to recognize and support the individual workers.

    Other roles such as health coaches, call center agents, and developers seem to have somewhat defined career paths, expectations for skills and knowledge, and seem to be working towards industry best practices. Consider applying the same to the PM title by introducing project-specific training and support.

    Bring PMs together to share experiences, templates, and knowledge; and though a formal PMO isn't strictly required, consider connecting the larger organizational goals and objectives to the project work. On site training, encouragement to meet with other PMs, or other collaborative efforts can go a long way towards helping PMs feel like they're "not alone."

    A project management title can become more than a catch-all position in between line work and operational management. These creative and hard-working individuals often provide the "glue" between departments as well as identify, create, and define the leading edge projects the company is working towards. Find a way to share the best practices between teams that do repeat project work, regardless of department.

    Recommends
    Approves of CEO
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