American Support
2.9 of 5 41 reviews
www.americansupport.com Chapel Hill, NC

41 Employee Reviews (View Most Recent)

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1 person found this helpful  

PAY OK BUT THE REST IS HORRIBLE AND CONTRACTORS NEED TO ? IS THIS THE REPUTATION THEY WANT ATTACHED TO THEIR COMPANY

Customer Service Representative (Former Employee)
Jacksonville, FL

Prosok pay
fun employees
save on gas/ balance life

Conslies and deceit
blamed for uncontrollably things
rarely any help on Live ops Chat
system issues
2 weeks training not enough to place someone on the phone
broken promises
mixed information (the higher ups are not on the same page)
accusations
mistreatment of employees
policy is questionable
strange reasons for not getting sales pay
etc...... (the list goes on)

Advice to Senior Managementthere is much needed improvement needed with this company. the treatment of the employees and customers is outrageous. the policy seems very questionable. the lies and deceits needs to stop immediately or you going to anger an employee who may seek revenge. you can not fire the employee for the choices of the customers. if they don't want something and we did what we could then you should considered respecting that decisions and not write up your employees for sales. there is a lot of unethical things happening within the company and it's going to become dangerous. Please i know i don't work there anymore and i wish no harm onto the company. it's just not for me but for the love of God please change some of the things and investigate if you have to because only time will tell until one of your employees will snap and go to any great lengths to destroy the reputation of the company as they did the employees. please fix this before it goes to far. thank you for the opportunities but i could not allow your company to destroy my good work ethics and time management reputation.

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Dynamic fast growing remote workplace.

    American Support Intern (Former Employee)
    Chapel Hill, NC

    I worked at American Support as an intern for less than a year


    Pros: Flexibility in Hours Work from Home Paid Internship Cons: Hard to foster strong community feeling across the geographic boundaries… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
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    2 people found this helpful  

    A total joke

    Work At Home Agent (Current Employee)
    Boise, ID

    I have been working at American Support full-time for less than a year


    Pros: The great feeling you will have when you quit! Cons: Yes they offer insurance, after you pay the first $11,000 a year in medical cost they start to pay a percentage. Yes they have some… Advice to Senior Management: You have nothing to be proud of. Your turn over rate is off the charts. You treat your people and customers like crap. It is… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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