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A good regulated environment with heavy internal regulatory hurdles and a low tolerance for risk

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at American Water

Pros

Predictability and stability are offered on the regulated side. The leadership at the military and homeowner services business units are excellent in the market based side of the company

Cons

Lots of rate increases, questionable practices and decisions by business unit leaders? The CEO is strong but he needs to replace many of the direct reports and their direct reports with a proven track record of double digit revenue growth.

Advice to ManagementAdvice

The CEO can clean house and hire leaders with more experience. There are too many internal promotions and too many regulated people working in the market based business. Entrepreneurs should be coming into the market based business and increasing revenue.

Approves of CEO

77 Other Employee Reviews for American Water (View Most Recent)

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  1.  

    American Water is innovative in obtaining government contracts with military facilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Analyst (Consulting)
    Current Employee - Financial Analyst (Consulting)

    I have been working at American Water

    Pros

    Excellent across the board communication as to where the company is headed.
    Great moral within the organization
    Always looking for ways to improve a process
    Conscientious to employees needs outside of work

    Cons

    Most employees are contract.
    Never know when a contract will be over

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Demeaning and depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operator
    Current Employee - Operator

    I have been working at American Water

    Pros

    There is a lot of overtime. A truck is provided to use at work and when on-call. A cell phone is provided.

    Cons

    Manager's lack the skills to maintain contracts such as communication skills, work ethic, and knowledge of Environmental Science. Manager's are given a small crew and must be able to multi-task in order to complete projects. Thus, manager's must participate in manual labor activities.

    Advice to ManagementAdvice

    Treat your employees the way you want to be treated. It is inappropriate to the raise your voice to employees or customers. Refrian, from becoming emotionally involved in work activities. Provide logical directions or instructions and have reasonable expectations in regard to quality of work. Hold yourself to the same standards you hold your employees to. The rules implemented need to go for all employees. Monitor the landline and wireless lines for excessive use when on the clock. Install GPS tracking devices in work trucks to prevent riding the clock or misuse of company property.

    Doesn't Recommend
    No opinion of CEO
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