There are newer employer reviews for American Water

Great for a student interested in water conservation and water-related interests

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Intern
Current Employee - Intern

I have been working at American Water

Pros

Great, laidback work. Excellent position for growth for later career related to environment

Cons

Lack of feedback from management

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  1. Helpful (2)

    Great stepping stone but lacks managment who care about how a utitlity company should run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Good place to work. Love the employees, well lets just say I stay away from 1/3 of them. Benifits could be better but atleast I got them. Good stepping stone place to work to move on to better jobs at other companies. Employee recognition is good if a customer recognizes your work. Overtime is good also.

    Cons

    Management has an open mouth closed ears policy towards employees. Management as well as in office employees are very secretive and dont communicate to the in the field employees. Your not supplied with the neccessary tools for the job. Management is ran on favoritism. Management has no respect for their customers when it comes to notifying them about rate increases or new policies. Their notified after it's already in place.

    Advice to Management

    Step it up, open your ears and do something. Come to work to better your system, employee moral and not just come for the pay check. Start communicating to your employees as well as your customers before something is implemented. You owe it to them.

  2. Helpful (1)

    Nice co-workers but horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Water

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The building was nice and so were the co-workers. There was ample, free parking available to employees. They ensured access to decent beverages. There was also a very nice healthy solutions program.

    Cons

    Everything else was horrid: Old, outdated computers. Poor employee communication. The benefits were very expensive and not very good. The work hours were long (8-5). Management was very condescending and secretive. Policies were not implemented uniformly to all employees across the board. In general, not a very good place to grow one's career.

    Advice to Management

    Transparency in communications would be highly recommended. There are managers who clearly have had zero management training and should not supervise others until training has been completed. Implement more opportunities for work-life balance.

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