American Water

www.amwater.com
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1 person found this helpful  

Chaotic collection of operations. Undergoing organizational change unleashing wave after wave of disruption.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at American Water

Pros

Big company recognized as a leader in the utility vertical. National presence with operations in different states. Leadership seeking to drive on efficiencies

Cons

Highly dysfunctional organization with a toxic culture. Currently focusing on implementing a business transformation program without truly understanding the nature of their current operations. Clear disconnect between executive management, middle management, and employees.

Advice to ManagementAdvice

Take a step back and seriously review the current course of the business transformation program and how to achieve the vision. Assess the situation honestly.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

96 Other Employee Reviews for American Water (View Most Recent)

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  1. 1 person found this helpful  

    Great Company for the Bluegrass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water full-time

    Pros

    Cares deeply about its customers and employees.

    Cons

    Corporate structure does not always fit.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Alton, IL
    Former Employee - Customer Service in Alton, IL

    I worked at American Water full-time (more than 5 years)

    Pros

    Coworkers are very nice and friendly.

    Cons

    Terrible management and micro managers.

    Advice to ManagementAdvice

    Hire better managers, quit micro managing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for American Water

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