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There are newer employer reviews for American Water

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Helpful (1)

Ever Changing

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at American Water full-time

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Great 401K and pretty good benefits

Cons

Sometimes unproffesional and unfair practices

Advice to Management

Treat your employees with more respect

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  1. Helpful (1)

    Chaotic collection of operations. Undergoing organizational change unleashing wave after wave of disruption.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Big company recognized as a leader in the utility vertical. National presence with operations in different states. Leadership seeking to drive on efficiencies

    Cons

    Highly dysfunctional organization with a toxic culture. Currently focusing on implementing a business transformation program without truly understanding the nature of their current operations. Clear disconnect between executive management, middle management, and employees.

    Advice to Management

    Take a step back and seriously review the current course of the business transformation program and how to achieve the vision. Assess the situation honestly.


  2. Helpful (1)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Alton, IL
    Former Employee - Customer Service in Alton, IL

    I worked at American Water full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Coworkers are very nice and friendly.

    Cons

    Terrible management and micro managers.

    Advice to Management

    Hire better managers, quit micro managing.


There are newer employer reviews for American Water
There are newer employer reviews for American Water

See Most Recent

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