American Water

www.amwater.com
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A utility company you can be proud to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Support Specialist in Alton, IL
Former Employee - Support Specialist in Alton, IL

I worked at American Water

Pros

American water provides excelent benifits and compenstation is nearly on par with the levels in other industries and employers while providing a work enviroment that is not hostile by showing respect to it's employees.

Cons

At American Water some positions, specifically in technology positions, are only available in certain regions of the country; if you live in New Jersey you will be OK.

Advice to ManagementAdvice

One thing I disliked about working at American Water was the review and goal setting process, it was difficult to understand and was argumentative since experice with it indicated you had to be ready to defend yourself and you should expect to have to "sell" you good points.

Recommends
No opinion of CEO

97 Other Employee Reviews for American Water (View Most Recent)

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  1. 2 people found this helpful  

    Good Company to get experience - not much room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water

    Pros

    The company offers good benefits package and reasonable pay increases. American Water also has a good tuition reembursement program, and it is fairly easy to get approved by Management.

    Cons

    American Water does not offer many advancement opportunities for its employees. The employee appraisal review process is ridiculous. You rarely feel valued and appreciated by management.

    Advice to ManagementAdvice

    Employee retention should become a priority for the company. There aren't many job advancement opportunities within the company. The company continues to lose good people even in this economy.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Lots of changes in the newly public company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Voorhees, NJ
    Current Employee - Manager in Voorhees, NJ

    I have been working at American Water

    Pros

    Top scientists working every day to treat and deliver the most-need, life essential resource. The plant operators and scientists hard every day to make sure that water keeps flowing to homes and businesses. American Water is very active in environmental research and is an active member in many industry organizations such as the United States Environmental Protection Agency and the American Water Works Organization.
    The company just went public and had a very successful IPO. Changes because of that IPO are being looked at as postitve and that the company will be regaining its title of the leader in the industry.

    Cons

    Very conservative, sometimes inflexible structure hampers internal and external progress. The states in which American Water operates in are all regulated by state regulatory boards. These rules and regulations ad layers and layers onto process when specific projects are being worked on. The company is working on upgrading technological systems, but that happpen slowly and the company is a bit behind the industry standard with regard to Information Technology Services. They are working on it though. This company, like all others tends to be very political. Not sure yet how the economy will effect this company, no layoffs yet, but one never knows.

    Advice to ManagementAdvice

    Invest more in IT and provide more resources to internal teams. Cut back on the layers of process that it takes to move projects along. Empower all levels of employees to make decision and be held accountable for their responsibilities. Recognize that employees from all areas may be able to provide good ideas. Don't remain siloed.

    Approves of CEO
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