Ameristar Casinos

  www.ameristar.com
  www.ameristar.com
There are newer employer reviews for Ameristar Casinos

 

Love knowing how much money I make a month.....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Agent in Black Hawk, CO
Current Employee - Guest Service Agent in Black Hawk, CO

I have been working at Ameristar Casinos full-time (more than an year)

Pros

Love being hourly because I know how much money I make a month.
Love having some responsibility and having a more advanced title as that can boost my resume.
Love working in a 4 Diamond Hotel/Resort.
Love being separate from casino.
Beautiful location to work.
Nice benefit options.

Cons

Not a huge fan of dealing with comps, coupons and having to tell someone they can't stay for the night, even if we have rooms available because the coupon is sold out.
Listening to people complain and feel that they are so entitled because they lost $1000 last month.

Advice to ManagementAdvice

Stick to policies. Don't refund a no-show just because they complain (too bad it was their fault they didn't call or show up), don't give out comps just because the floor was too noisy. Don't make exceptions....

Recommends
Positive Outlook
No opinion of CEO

80 Other Employee Reviews for Ameristar Casinos (View Most Recent)

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  1.  

    Overall I loved working for Ameristar Casino. Only problem was management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Charles, MO
    Former Employee - Anonymous Employee in Saint Charles, MO

    I worked at Ameristar Casinos full-time (more than an year)

    Pros

    They seem to care a lot for the team members. Out of all the other casinos in the area, this one is cleanest and most friendly. I loved all my fellow team members and the guests were pretty great too. It's not a boring job ever.

    Cons

    Upper management was the only problem. They were all stuck up and had their heads up their own a**. They only worried about them selves and had no problem throwing you under the bus to save their own job.

    Advice to ManagementAdvice

    Don't be so stupid and take responsibility for your own actions instead of blaming another team member and getting them fired.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Overworked, Underpaid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Supervisor in East Chicago, IN
    Former Employee - Table Games Supervisor in East Chicago, IN

    I worked at Ameristar Casinos full-time (more than 5 years)

    Pros

    People are fun to work with and if your in with the right group of people and management you are good to go.

    Cons

    Managers treat employees like children and although say there is an open door policy there really is not one.

    Advice to ManagementAdvice

    Treat team members with respect instead of treating them like children and make themselfs more accesable to the team members who greet the guests on the gaming floor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Ameristar Casinos

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