There are newer employer reviews for Ameristar Casinos

 

Could have been better or worse (Hotel Employee)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Service Agent in Saint Charles, MO
Former Employee - Guest Service Agent in Saint Charles, MO

I worked at Ameristar Casinos full-time (more than an year)

Pros

Networking to move on
Initial advancement opportunities
Fun atmosphere and chances to meet great guests
Supervisors were very aware of the work

Cons

Management had no idea half of what was going on
Employee exit surveys did nothing to help get the hotel management back under control
Hotel Director did not even know how to work the computer system

Advice to ManagementAdvice

Use the surveys to your advantage. Also, maybe consider reading reviews from Trip Advisor. If guests constantly complain about specific people in management, maybe a closer look should be taken.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

76 Other Employee Reviews for Ameristar Casinos (View Most Recent)

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  1.  

    Good Temporary Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gift Shop Attendant in Council Bluffs, IA
    Former Employee - Gift Shop Attendant in Council Bluffs, IA

    I worked at Ameristar Casinos part-time (less than an year)

    Pros

    Work independently, your ideas are taken into consideration (since you often interact with customers alone), get to set up displays how you want them, decent pay for retail, good money-handling experience

    Cons

    Can be isolating on slow days without anybody to talk to, often people will come in while others are gaming just out of boredom and just talk to you or rant to you, are in charge of opening/closing/all cleaning on own, not much room to move up in such a tiny department, hours can change frequently and inconveniently (probably true of any casino job), management is often not present for any questions/input

    Advice to ManagementAdvice

    Get a door so customers can't sneak in/out of gate when opening and closing is in process, increase the lighting so it isn't so dim (causes sleepiness)

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good way to crack into the casino business in Saint Louis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Saint Louis, MO
    Former Employee - Table Games Dealer in Saint Louis, MO

    I worked at Ameristar Casinos part-time (more than an year)

    Pros

    Did a good job making training for different games readily available to learn. Easy to move up in seniority, which makes for a better schedule that can fit your private life.

    Cons

    High turn over in employees, due mostly to poor management style and higher pay at competitive casinos in the area. Felt like management spent way too much time looking for ways to fire their employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Ameristar Casinos

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