114 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good place to work but room for improvement.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Director  in  Washington, DC
Former Employee - Director in Washington, DC

I worked at Amtrak

Pros

Mission oriented, everyone works to support the customer and to provide the best product possible. Good day-to-day cooperation at the tactical level.

Cons

Internal politics rules. Departments spend too much time working against each other when cooperation would drive mission results. Difficult to see the entire strategy.

Advice to ManagementAdvice

Drive the strategy down to all departments. Additionally, the company operates more like a government agency and less like a competitive transportation company. Drive the quality focus to all levels.

Other Reviews for Amtrak

  1.  

    Ok but........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director/Principal  in  Washington, DC
    Current Employee - Director/Principal in Washington, DC

    I have been working at Amtrak

    Pros

    Fairly stable environement. Mangement Penison is good (401K match, defined Benefit Pension), plus Railroad retiremetn at age 60 with 30 yers service.

    Older workforce, should provide significant opportunties in next 5 years

    Cons

    Sr management barely competent and has a revolving door. Risk taking is discouraged.

    Advice to ManagementAdvice

    Get a plan and stick to it.

    Doesn't Recommend
  2.  

    Amtrak - a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Reservation Sales Agent  in  Philadelphia, PA
    Former Employee - Reservation Sales Agent in Philadelphia, PA

    I worked at Amtrak

    Pros

    Flexibility, variety, promotions from within the company

    Cons

    Sometimes requires weekend and holiday work due the nature of the work

    Advice to ManagementAdvice

    Listen to employees, provide continuing training.

    Recommends
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