Anthem Blue Cross and Blue Shield

www.anthem.com
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There are newer employer reviews for Anthem Blue Cross and Blue Shield

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the company rocks!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Business Analyst in Richmond, VA
Current Employee - Senior Business Analyst in Richmond, VA

I have been working at Anthem Blue Cross and Blue Shield full-time (More than 8 years)

Recommends
Recommends

Pros

very good health plan and benefits

Cons

does not provide free daycare and free meals yet

Advice to Management

you are doing great

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  1. Helpful (1)

    Anthem provides a great stepping stone into the insurance industry but beware of outsourcing and poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Denver, CO
    Current Employee - Customer Service Representative II in Denver, CO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great overall benefit package

    Above-average compensation

    Opportunities for growth are excellent in some departments

    Education opportunities are excellent

    Excellent training staff

    Cons

    Build a Better Wellpoint is a joke. The whole process could be positive but often ends up being demoralizing.

    CEO is unapproachable and will not interact with lower level staff

    Insurance offerings continue to raise in price but lessen in coverage

    Advice to Management

    Be more honest with your employees and decide if you want to grow in America or the Philippines. I am not one of the bitter ones because my job was outsourced. In fact, I survived the mass firing from the Denver office about a year and a half ago. However, the way that the outsourcing was handled was horrible! You have to remember that customer service is one of the front faces of your company and when you have 40 plus people upset with you because of how they have been treated, you have turned qualified professionals into weapons of your own customer dissatisfaction.

    Also,

  2. Good Company: Bad Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good pay with great benefits

    Cons

    The company is not flexible with hourly associates' needs such as work hours or time off. Directors and managers have no real concept of the actual work being performed. Management doesn't work with associates to improve career goals.

    Advice to Management

    We need a few more people in leadership roles that have actually performed the work.

There are newer employer reviews for Anthem Blue Cross and Blue Shield
There are newer employer reviews for Anthem Blue Cross and Blue Shield

See Most Recent

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