Anthem Blue Cross and Blue Shield

www.anthem.com
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There are newer employer reviews for Anthem Blue Cross and Blue Shield
There are newer employer reviews for Anthem Blue Cross and Blue Shield

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the company rocks!!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Business Analyst in Richmond, VA
Current Employee - Senior Business Analyst in Richmond, VA

I have been working at Anthem Blue Cross and Blue Shield full-time (More than 8 years)

Recommends
Recommends

Pros

very good health plan and benefits

Cons

does not provide free daycare and free meals yet

Advice to Management

you are doing great

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  1. Helpful (1)

    I was laid off twice, the second time being in a temp to hire position, which resulted in the entire department being la

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Worthington, OH
    Former Employee - Customer Service Representative in Worthington, OH

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people who work there are very nice

    Cons

    There is truly no stability in the company and the number of lay offs have been extensive. They do give false information when hiring sometimes and the company is in an overall state of flux.

    Advice to Management

    Perhaps, be more honest in your ability to provide a secure position.


  2. Helpful (1)

    Anthem provides a great stepping stone into the insurance industry but beware of outsourcing and poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Denver, CO
    Current Employee - Customer Service Representative II in Denver, CO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great overall benefit package Above-average compensation Opportunities for growth are excellent in some departments Education opportunities are excellent Excellent training staff

    Cons

    Build a Better Wellpoint is a joke. The whole process could be positive but often ends up being demoralizing. CEO is unapproachable and will not interact with lower level staff Insurance offerings continue to raise in price but lessen in coverage

    Advice to Management

    Be more honest with your employees and decide if you want to grow in America or the Philippines. I am not one of the bitter ones because my job was outsourced. In fact, I survived the mass firing from the Denver office about a year and a half ago. However, the way that the outsourcing was handled was horrible! You have to remember that customer service is one of the front faces of your company and when you have 40 plus people upset with you because of how they have been treated, you have turned qualified professionals into weapons of your own customer dissatisfaction. Also,


There are newer employer reviews for Anthem Blue Cross and Blue Shield
There are newer employer reviews for Anthem Blue Cross and Blue Shield

See Most Recent

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