There are newer employer reviews for Apollo Education Group
There are newer employer reviews for Apollo Education Group

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Good pay, great benefits, opportunities for growth, work/life balance

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ

I have been working at Apollo Education Group

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Employee stock option program, free tuition benefits, highly educated workforce, clean and professional environment, New facility on Fountainhead Parkway in Tempe is very impressive.

Cons

It is hard to get in at the Apollo Group. I am a three time University of Phoenix Alumni, and it took me eight years of applying before I was made a formal offer.

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  1. Helpful (2)

    Negative workplace where IT Operations was big bureacratic group and Operations and App Developers worked at odds

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Phoenix, AZ
    Former Employee - IT Manager in Phoenix, AZ

    I worked at Apollo Education Group

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Decent pay and benefits
    Large financially successful company
    Full tuition paid for classes and all degrees up to PHD. Doctorate is a substantial discount to employees.
    Nice work environment physically and good location.
    There is a big market for for-profit education companies and University of Phoenix is biggest--they are serving a market more efficiently than State universities.

    Cons

    Grew too much for too long without controls over political environment and headcount
    Performance review does not mean you are good or bad, it means --how well did your write your own review, and how well could you argue with your manager if you wanted a higher rating.
    IT Operations was a political fiefdom run very autocratically by the "King", that everybody bowed down to.
    The way this company did "layoffs" in IT was based solely on popularity and politics not performance and criticalit of the position or person. They also mailed out packages to the "laid off" people that included job title and date of birth and social security of all people in the "redeployment pool" (Hah!). This is pretty easy to figure out who is who and should not be in the package sent to each employee.
    It did not look like headcount controls were in place in IT--not in IT Operations anyway.
    It seemed like a good place to work, but it was toxic.
    The CIO had no strategy, roadmap, goals or priorities--imagine that in a company this size. Then when they got rid of the CIO, they threw out the baby with the bathwater--all the direct reports. IT was thrown in a bottle, shook up, and spewed out.
    The compliance group(s) were bureaucratic and spent hours making up work that does not need to be done, all in the name of "compliance'. They sent out communication to all employees frequently do this, don't do that, ... negative culture, too much of this, and polciies written like books to match this verbous police state mentality.

    Advice to Management

    Go undercover--like on TV--you'll be surprised.
    Better yet, put up a web site to get employee feedback anonymously.
    Take up process improvement on every function and job title that looks and smells like"compliance". You can recoup a lot of efficiency, heacount, time and maybe money and maybe gain 30% back and make your business processes easier.


  2. Helpful (1)

    Horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Academic Counselor in Phoenix, AZ
    Former Employee - Academic Counselor in Phoenix, AZ

    I worked at Apollo Education Group

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Most of the benefits are good to have as an employee, depending on your manager dissgression felxible time is an ok benefit as well. Working with postive co-workers as a team.

    Cons

    Management is constatntly changing personal views of performance and purpose of job title. Many changes take place and it is management responsibility to help guide and assist in all changes which is not always demonstrated. There is a bias in the way the call center is sun by various mangement and teams, it becomes overwhelming and negative to work in. A low importance demand or indirect communication can lead to misunderstandings which only go against the employee.

    Advice to Management

    Some people shouldnt be managers, especially for a well known company as Apollo.


There are newer employer reviews for Apollo Education Group
There are newer employer reviews for Apollo Education Group

See Most Recent

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