30 Employee Reviews (View Most Recent)

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Great products and people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Goleta, CA
Current Employee - Anonymous Employee in Goleta, CA

I have been working at AppFolio full-time for more than a year

Pros

Great employees, great educational / flexible atmosphere, competitive salary.

Cons

It has grown very quickly - so everything that goes along with that . . . (more politics, more separation from execs to the rest of the group, slowed growth within some departments)
No 401K match

Advice to ManagementAdvice

Remember that everyone working here has a career path in mind - ask your employees what they want over the next year or two with their responsibilities and career growth.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for AppFolio

  1. 1 person found this helpful  

    Growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager  in  Goleta, CA
    Former Employee - Customer Success Manager in Goleta, CA

    I worked at AppFolio full-time for more than a year

    Pros

    I worked with many wonderful and intelligent people at AppFolio.
    AppFolio Property Manager is a good product that many customers genuinely love.
    Santa Barbara is a beautiful, if expensive, place to live.
    They offer decent benefits to salaried employees.
    Free snacks.
    Fitness classes several times a week.

    Cons

    Low pay.

    Anemic raises.

    Little to no opportunity for advancement.

    An unequal culture. There is much lip service paid to company values that are not exercised.

    Rampant cronyism in the middle tier of the company, at the expense of promoting from within.

    Incompetent and under qualified middle management.

    Disconnect between upper and middle management.

    AppFolio is trying very hard to become profitable before a future IPO, putting a huge strain on sales and customer support as more poor fit customers are brought on. Scaling up is proving to be AppFolio's largest problem.

    Advice to ManagementAdvice

    Promote from within and deliver on your promises. You are killing moral.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Not what it once was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Goleta, CA
    Former Employee - Anonymous Employee in Goleta, CA

    I worked at AppFolio full-time for more than a year

    Pros

    Plethora of free snacks/beverages and the occasional free lunch. The people are great, starting pay is decent and the stock options are decent. There are some company sponsored sports teams that are always fun to be a part of. Young company.

    Cons

    Upper management seems to be disconnected from the actual happenings at the bottom. Middle/lower management are unqualified and put a priority on furthering their career instead of developing a strong knowledgeable team. Raises are slim, and a job well done is non-existent. Lack or poor interdepartmental communication reeks havoc throughout the company. Little to no growth or mobility. Politics are always being played. Management is too concerned about their employees time card than they are about their performance. They are no longer a customer service first company and are now focused on profitability.

    Advice to ManagementAdvice

    Make sure your lower to middle management are qualified for their jobs or provide them training so they and their team can succeed. Nothing worse than working for incompetent managers. Offer advancement or mobility within the company. Not everyone wants to remain at a remedial position for the rest of their lives. Clean up processes within and between departments - too many things are falling in the cracks. Go back to being a customer driven company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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