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2 people found this helpful  

Spinning your Wheels!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Representative  in  Chicago, IL
Former Employee - Client Representative in Chicago, IL

I worked at AppStar Financial full-time for less than a year

Pros

- 2-3 leads per day provided by company
- good income potential presented by HR
- paid Rep for completed sales next day after installed.
- no cost training (training completed by a group training call)
- no charge-backs

Cons

- Bad Leads
- Manager not always available to help close deals (on phone helping other Reps)
- Target customers have been lied to by other companies prior to you trying to close them
- Asked to sale at a high profit margin. I wasn't allowed to get the deal if I had a merchant on the fence!

Advice to ManagementAdvice

Must improve leads! It was clear that some leads were not scrubbed properly. Felt like the call center got credit for booking a lead (Good or Bad). You cannot send a Rep to a location without first confirming the address! I had a number of these type leads. Also had a manager (Freudian slip) tell me that I had to work like hell to get 10 deals/month!!! What? I didn't sign up for 10 deals per month!

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for AppStar Financial

  1. 4 people found this helpful  

    Not exactly what you think by the job description

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Denver, CO
    Former Employee - Sales Representative in Denver, CO

    I worked at AppStar Financial part-time for less than a year

    Pros

    Appointments set by Corporate. If you get a good manager, it can make all the difference. If you get a jackass that you don't mesh with, ask for a change immediately or get out, you won't get anywhere spinning your wheels with someone like that.

    Cons

    More than half of the appointments are bogus or have no potential. There's A LOT of driving. Commissions are substantially less than the given examples. Not much chance to have that much profit in a deal which if there was, it would be accurate.

    Advice to ManagementAdvice

    Tone down your job description and commission calculation examples, they only set everyone up for disappointment and failure. Don't reward the call center for setting bogus appointments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Fair. They could do a lot more with residual compensation than they do. Difficult products to pitch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Representative
    Current Employee - Field Representative

    I have been working at AppStar Financial

    Pros

    When you can make a sale, the short-term compensation is decent. Independence is great. The money can be good if you hustle and develop your own leads beyond the appointments they give (which you should not rely on). Company support is pretty good, if you produce. An A+ rated company with the BBB, but lots of complaints registered. Better than most processing companies, which are crooked.

    Cons

    The appointments they give you are usually lousy. Typical week you might have 12 appointments and maybe 3-4 are decent. Products are marked way up compared to the competition. Company is very slow to move with changing technology.

    Advice to ManagementAdvice

    get with the modern times! develop a decent residual program!

    Disapproves of CEO
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