There are newer employer reviews for AppStar Financial

 

no benefits, hard sales strategy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Consultant (Outside Sales) in Tampa, FL
Former Employee - Client Consultant (Outside Sales) in Tampa, FL

I worked at AppStar Financial full-time (less than an year)

Pros

good sale training, nice manager team

Cons

no base salary, awful sales strategy, too pushy

Doesn't Recommend
Negative Outlook
Disapproves of CEO

12 Other Employee Reviews for AppStar Financial (View Most Recent)

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  1. 3 people found this helpful  

    Micro-management at its finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Cleveland, OH
    Former Employee - Sales Representative in Cleveland, OH

    I worked at AppStar Financial as a contractor (less than an year)

    Pros

    Good commissions when they are earned. Solid product line. Preset appointments. Flexibility with your schedule, though there's some attitude that goes with it (not a big deal, just be prepared).

    Cons

    Get ready to be micro-managed. You will tell your sales manager literally every single thing you do right down to when you wish to go to lunch. Every stop you make, you call. Before you leave, you call. Then you will be directed to go BACK to a dead appointment and try again, and again, and again, even though YOU are in the field and your manager is 1200 miles away in California. Maybe that would be ok if you were on salary and had an expense account and benefits... but you're really an independent contractor who is treated like an entry level minimum wage employee.

    And the sales process itself is so shady. You are told to "sell yourself" and "nothing is more important than the prospect liking you" (right in their training materials word for word). This is true, because you won't be able to quote the prospect a rate or give them details. Your job really is just to smile/flirt/shake hands with the prospect and stand there like a dummy while all the decisions are made in California by a sales manager. You are required to collect their documents and call your manager at least 2 times in every single appointment. If you have a prospect that is in the LEAST bit sophisticated and wants to shop rates or has another offer, forget it. They absolutely WILL NOT let you quote a rate, ever. They want to "cherry pick" the prospects who are what sales people call "lay downs". The sales manager will be attempting to maximize the revenue to the firm by *just barely undercutting what the client is already paying, and if he is rate shopping the company will NOT offer a rate. You're supposed to overcome the objection of "what is your rate, I'd like to know what I'm paying before I spend an hour on your application and hand you an application fee". If you cannot, so sorry, go to the next business. Well, actually not, you'll be told to go back in over and over and attempt to convince the prospect that he should fill out your application (and pay an application fee which is most of your commission) BEFORE you can get an offer from corporate. Though your sales manager is 1200 miles away at a desk, he will assume you just didn't try hard enough or are not a good salesperson and can't read the energy of the conversation and just demand you keep going back in to keep trying. You better be ready to embarrass yourself with grace and dignity.

    They will provide a couple appointments per day, which is very nice, but the prospects will often have low interest. Right in your training you will hear a real telemarketer practically beg to set an appointment with a prospect who had zero interest in the product. The prospect's energy was essentially "I have massive anxiety, I don't want to deal with these technical things, I don't like sales people, I don't want to talk to anyone, What do I have to say to get off the phone without just hanging up on you?" The telemarketer charged right through and set the appointment. The company praises this type of sales call. These are the types of calls you will be on at least some of the time; an appointment is set but it's often only set to get the telemarketer to hang up the phone. Can a sale be made in a shop like that? Sure. Is it a high percentage? No. Is it the company's time and money spent going there? No, it's yours.

    If you have NO experience in sales and just want to experience rejection and the HARD close, and you get a real charge out of making the TOUGH sales, this is your chance. It's also possibly a sales job for someone more interested in socializing with business owners than in developing a salesmanship skill, because you are not empowered to be a professional whatsoever. You are just there to schmooze. But if you want to maximize your earnings as a PROFESSIONAL, look elsewhere.

    Advice to ManagementAdvice

    Stop using contractors. Just let the telemarketers transfer the prospects directly to the sales managers in California. Either that, or empower the people on the streets to act as professional sales people instead of treating them like muppets on a string.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great Intro to Sales!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Minneapolis, MN
    Former Employee - Sales Representative in Minneapolis, MN

    I worked at AppStar Financial part-time (more than an year)

    Pros

    Booked appointments for sales reps, 1-1 coaching from manager, as much involvement as you require, time off is available

    Cons

    It's credit card processing...it can be a brutal business

    Advice to ManagementAdvice

    Keep honesty and integrity top notch! Make sure to process at rates quoted!

    Recommends
    Positive Outlook
    Approves of CEO
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