There are newer employer reviews for Apple

5 people found this helpful

Great company, but thinking different discouraged

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Austin, TX
Former Employee - Anonymous Employee in Austin, TX

I worked at Apple

Pros

To a large extent, Apple is amazing. I was within the tech support call center management, and both my employees and my coworkers were brilliant and amazing. The "bosses" tend to also be great people, with an occasional (albeit notable) exception. They do respect work/life balance, and there's a hefty program for development in terms of you career within the company. On the corporate side, there's also intangible benefits like "casual attire" (namely, don't come to work naked), monthly parties (with and without alcohol), an on-site gym, etc.

Cons

The biggest problem I found was that the dedication to secrecy that Apple is known for is disseminated down to the lowest positions. There were multiple times were we weren't given enough information to adequately prepare for our jobs, or prepare for product releases. I also found that if you wanted to give feedback to decision-makers, your feedback was generally treated like you were a cute child, with a head-pat as they sent you along your way. Sometimes it felt like Apple was torn between wanting to reinvent the wheel every time a new decision came up, and going with a super-corporate, super-strict method that works in other companies, but not with the type of person that Apple has historically hired.

Advice to ManagementAdvice

My biggest piece of advice to management would be to not only solicit feedback from employees, but actually listen to it. Even if it costs a bit more money to implement the feedback, the benefit of happy employees will vastly increase their productivity, and decrease the turnover. In short, don't just pay lip service to employee feedback. Also, when making decisions that fundamentally alter peoples' lives, whether it be their day-to-day lives (such as their work schedule), or their lives as a whole (changing benefits, etc.), give people plenty of advanced warning. At least two months is needed for even fairly minor day-to-day life changes.

Recommends
No opinion of CEO
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  1. Great in the beginning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Creative (Apple Store) in San Jose, CA
    Former Employee - Creative (Apple Store) in San Jose, CA

    I worked at Apple

    Pros

    Discount. The Pay is great for retail. Vacation time. Ability to try out new product before anyone else. Free software.

    Cons

    At first it was amazing. Now its turned into the GAP. it is retail and i understand that but make it fun again. don't concentrate on numbers give employees development help them grow ... let us wear flip flops n have a lot of earrings. bring the old apple back.

    Advice to ManagementAdvice

    Forget about MobileMe one 2 one and apple care.. each of these will sell if the customer needs. make sure every employee leads. send them to apple corporate no matter the cost it is worth it to build up and give them a sense of pride. offer a proper exchange into apple corporate. Give your employees incentive to move to corporate and hire more of them. Apples stopped growing because you are taking people from microsoft and other companies that know nothing of the ideologies that once made apple amazing..

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful

    Apple is a fast growing, fast developing company that inspires employees and customers to be better all around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Specialist in Orlando, FL
    Current Employee - Specialist in Orlando, FL

    I have been working at Apple

    Pros

    The people are great, the atmosphere is enticing, the product is desirous, and the job is fun. I am a people person and a tech nerd and love getting paid to talk about a product that I love and provide great service to people that I know will find value in what I do and the product they buy. The company is at the forefront of technology and has endless potential with an increasing customer base. Great company to work for and work with as I develop myself and do my best to help my peers grow too.

    Cons

    Biggest con is the fact that its retail, not always the best hours, but management works with us for our schedule.
    Not enough time in the day to develop myself in order to progress from position to position because the traffic is so heavy. I need to take more initiative in this area however. Could find some ways to help retail employees have more incentive: free products or fun, non-customer affected contests (not suggesting commission, but metric based things...?)

    Advice to ManagementAdvice

    Keep up the good work and continue to encourage us to develop and pursue what we want out of this company!

    Recommends
    Approves of CEO
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