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14 people found this helpful  

Great at first, then you learn about how little leeway you are given.

Applecare At Home Advisor (Current Employee) Albuquerque, NM

ProsWork at home, discounts to Apple and other places, knowledge of new products, being able to say you work for them, very thorough training.

ConsLittle understanding when sick or need to take a personal day - will fire you without question in you go over 3 missed days. Unforgiving about technical issues and will make you pay for them to be fixed. Not flexible with schedule -- will have you work at inconvenient times. Very high expectations.

Advice to Senior ManagementBe more lenient with sick days! Offer more training when needed. Pay for necessities like "ergonomic" chair (couple hundred dollars that is required) and cover technical costs for messed up phone lines. Also, give phone/internet reimbursements on time.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    GREAT!

    Anonymous Employee (Current Employee) Chicago, IL

    I have been working at Apple


    Pros: The people are so freaking awesome, they make the job… Cons: The customers can be pretty difficult sometime because of the… Advice to Senior Management: Management kind of thinks of themselves too much, but remember… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Need more money, but it's cool otherwise.

    Specialist (Current Employee) Saint Louis, MO

    I have been working at Apple


    Pros: It's a cool place to work. I love the atmosphere… Cons: Monetary compensation is truly lacking for the amount of responsibilities… Advice to Senior Management: Lobby cupertino to pay higher store hourly wages!!! More
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