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There are newer employer reviews for Apple

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Cog in the wheel

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Named Accounts Manager in Austin, TX
Former Employee - Named Accounts Manager in Austin, TX

I worked at Apple

Approves of CEO
Approves of CEO

Pros

Best benefits out there, the discount is pretty slick and hey, you work for Apple.

Cons

I worked retail at Best Buy and didn't feel so much as a cog as I did at Apple. In retail, you can progress quickly and do well and be recognised. At Apple Corporate, I knew people who'd been in the same middle-management job for 15 years. In a company growing at the rate of Apple, that's frightening.

Couple that with the compartmentalisation within Apple and it's hard to move around or up. People get too specialised and therefore, stuck.

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  1. Helpful (5)

    Great company, but thinking different discouraged

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Apple

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    To a large extent, Apple is amazing. I was within the tech support call center management, and both my employees and my coworkers were brilliant and amazing. The "bosses" tend to also be great people, with an occasional (albeit notable) exception. They do respect work/life balance, and there's a hefty program for development in terms of you career within the company. On the corporate side, there's also intangible benefits like "casual attire" (namely, don't come to work naked), monthly parties (with and without alcohol), an on-site gym, etc.

    Cons

    The biggest problem I found was that the dedication to secrecy that Apple is known for is disseminated down to the lowest positions. There were multiple times were we weren't given enough information to adequately prepare for our jobs, or prepare for product releases. I also found that if you wanted to give feedback to decision-makers, your feedback was generally treated like you were a cute child, with a head-pat as they sent you along your way. Sometimes it felt like Apple was torn between wanting to reinvent the wheel every time a new decision came up, and going with a super-corporate, super-strict method that works in other companies, but not with the type of person that Apple has historically hired.

    Advice to Management

    My biggest piece of advice to management would be to not only solicit feedback from employees, but actually listen to it. Even if it costs a bit more money to implement the feedback, the benefit of happy employees will vastly increase their productivity, and decrease the turnover. In short, don't just pay lip service to employee feedback. Also, when making decisions that fundamentally alter peoples' lives, whether it be their day-to-day lives (such as their work schedule), or their lives as a whole (changing benefits, etc.), give people plenty of advanced warning. At least two months is needed for even fairly minor day-to-day life changes.

  2. Helpful (1)

    I am only limited by myself.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Multi-Media Technical Support in Austin, TX
    Current Employee - Wireless Multi-Media Technical Support in Austin, TX

    I have been working at Apple

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Job security and the pride of working for the best company in the world where creativity and ideas are more important than experience and excellence is the rule, not the exception.

    Cons

    Non salary employees rotate schedules every 3 months. OT requirements during Christmas and working Christmas.

    Advice to Management

    As Steve told Tim, continue to do what is right! Keep the foundation of creativity and excellence Steve built intact and flourishing. We are leaders in every area of our business...keep it up!

There are newer employer reviews for Apple
There are newer employer reviews for Apple

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