Apple

www.apple.com
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7 people found this helpful  

Best In Class Benefits, very limited carrer advancement, non-competitive pay.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Applecare Advisor in Tucson, AZ
Current Employee - Applecare Advisor in Tucson, AZ

I have been working at Apple

Pros

Top-notch benefits package even for 20+ hour part time employees. Unbelievable health & dental insurance for about $120 a month, 25% discount on computers, 12% discount on stock purchase (up to 10% of salary), 50% matching 401(k) (up to 6% of salary), tuition reimbursement (up to $5000).

Cons

Very limited opportunities for advancement past the front-line technical support position. Constant focus on meeting the numbers. Limited interaction with coworkers. Limited & ineffective continuing technical training. If you aren't good at self-directed learning and troubleshooting you will not do well at this job.

The hourly pay is not commensurate with the abilities that you need to have to do the job well, and there is extremely little flexibility to reward more skilled employees with higher pay.
If you do a mediocre job then the pay is appropriate, if you do an excellent job, and have sharp technical skills, you could be making easily double or triple working as an independent consultant.

Advice to ManagementAdvice

More competitive pay-rates. More opportunity for carrer advancement without having to 'pay your dues' by putting in the requisite number of years before moving up to Tier 2 and beyond. Much, Much more effective technical training for the Advisors who are less skilled, so that those of us who are more skilled don't have to clean up the problems they caused when customers call back.

Recommends
Approves of CEO

4268 Other Employee Reviews for Apple (View Most Recent)

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  1. 14 people found this helpful  

    You have to fight for your right to party

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Engineer in Cupertino, CA
    Current Employee - Senior Engineer in Cupertino, CA

    I have been working at Apple

    Pros

    Work with stellar and deadly dedicated people on amazing products.
    Learn what it is that makes Apple different.
    Frequent opportunities to move to the project you like.
    Receive broad and career changing visibility if you are able to do something great.
    Forget longish and back breaking analysis work. It is acting by the seat of your pants that gets the job done in time and if you've really got the vibes, Apple is the place to be.
    Enjoy good food and cool beer bashes.

    Cons

    With too many superstar, it's difficult to shine and sparkle. Everyone strives to get a rare chunk of management's attention, always. Coworkers are wisely behaving nice as only teamwork keeps you in the loop, which is so essential for survival at Apple. But don't be foolish. Everyone has her secret personal agenda.
    Your boss will most likely be an accidentially promoted engineer, not a manager.
    Good ideas are always welcome, but don't act surprised when yours are put down at first and later get presented by somebody else than you, in a meeting where you are not invited.
    Be prepared to fight for your family life and against burn out, everyday.
    Expectations and pressure can be almost unbearably high.
    On a day where you decide to not work at night, everybody else on your team will and you will learn next morning that you have been blocking at least half of them.

    Advice to ManagementAdvice

    Even though I feel that Apple is going to kill me in the long term, it's the greatest work place I've ever been part of. But there is tendencies towards too many keypoint slides and operatinal planning meetings. Don't lose your think different!

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Some of the folks holding senior management roles aren't the brightest folks around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at Apple

    Pros

    Good products. The lower management folks are much easy to work with.

    Cons

    Certain individuals holding management roles has no common sense.

    Advice to ManagementAdvice

    Control the politics and protect the do'ers rather than the talkers.

    Approves of CEO
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