Apple

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3 people found this helpful  

Inept senior management ruins a fantastic job experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Concierge in Houston, TX
Current Employee - Concierge in Houston, TX

I have been working at Apple

Pros

As a company, Apple is probably one of the greatest places you will ever find to work. The environment is extremely casual and as a whole, morale is consistently high. There are very few jobs where you can literally wear whatever you want every day, and you will be hard pressed to find a more exciting place. The pay is great compared to similar jobs at other companies, and they are supposed to hire within the company first for promotions rather than hiring in outside work, so job security is relatively stable. The customers are enthusiastic and excited about the products, so if you share the passion, work is always very fun. Most days, your shift is over before you know it.

Cons

Lately, Apple has had a bad habit of hiring management from other retail ventures and these managers do not understand how to function properly within the Apple environment. Numbers are a big part of the game and some managers judge you based on your numbers, regardless of how good or bad your customer service skills and knowledge of the product is. Like any other retail job, some stores have better management teams than others. Generally, the stores run by internal Apple management, that is, ones who started out at a lower level and worked their way up, tend to have a more satisfying work environment.

Advice to ManagementAdvice

Less micromanaging, learn about the products and customers and pay attention to the feedback your team is giving you. Stop playing favorites and give promotions to people who deserve them.

Recommends
Approves of CEO

4269 Other Employee Reviews for Apple (View Most Recent)

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  1. 3 people found this helpful  

    Great place to learn about making great consumer products but not about personal and professional development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cupertino, CA
    Current Employee - Anonymous Employee in Cupertino, CA

    I have been working at Apple

    Pros

    Apple employes some fantastic people who are smart and hard working. The company is growing and continues to do well. From a brand standpoint, there are few better companies to work if you are in the tech/consumer products industry. Getting to work on exciting and successful products is a privilege. The culture is innovative and entrepreneurial. No bureaucracy or red tape in the way of getting things done.

    Cons

    Little empowerment from senior management. Little investment into personal and professional development. Meritocratic only to the extent that someone above you leaves (which happens infrequently). Politics can be nightmarish. Internal secrecy often conflicts with knowledge sharing and collaboration. Lack of process and structure. Need to aggressively manage your own career or you can end up staying in the same place forever.

    Advice to ManagementAdvice

    Empower your employees. Take risks with them. Invest in them. Push them to become better people and employees.

    Approves of CEO
  2. 6 people found this helpful  

    great people, poor leadership below Steve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at Apple

    Pros

    Products are exciting. Co-workers are nice and sincere. Engineers are smart, awesome, and best in class.

    Cons

    12-16 hours/day. Secretecies. No process. No leadership below Steve.

    Advice to ManagementAdvice

    Apple does not recognize it's own weakness. If Apple still doesn't know where to improve, it will face severe challenges. Also, Apple needs to work on training management on leadership skills.

    Doesn't Recommend
    Disapproves of CEO
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