Apple

  www.apple.com
  www.apple.com
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3 people found this helpful  

Inept senior management ruins a fantastic job experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Concierge in Houston, TX
Current Employee - Concierge in Houston, TX

I have been working at Apple

Pros

As a company, Apple is probably one of the greatest places you will ever find to work. The environment is extremely casual and as a whole, morale is consistently high. There are very few jobs where you can literally wear whatever you want every day, and you will be hard pressed to find a more exciting place. The pay is great compared to similar jobs at other companies, and they are supposed to hire within the company first for promotions rather than hiring in outside work, so job security is relatively stable. The customers are enthusiastic and excited about the products, so if you share the passion, work is always very fun. Most days, your shift is over before you know it.

Cons

Lately, Apple has had a bad habit of hiring management from other retail ventures and these managers do not understand how to function properly within the Apple environment. Numbers are a big part of the game and some managers judge you based on your numbers, regardless of how good or bad your customer service skills and knowledge of the product is. Like any other retail job, some stores have better management teams than others. Generally, the stores run by internal Apple management, that is, ones who started out at a lower level and worked their way up, tend to have a more satisfying work environment.

Advice to ManagementAdvice

Less micromanaging, learn about the products and customers and pay attention to the feedback your team is giving you. Stop playing favorites and give promotions to people who deserve them.

Recommends
Approves of CEO

4108 Other Employee Reviews for Apple (View Most Recent)

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  1. 1 person found this helpful  

    Good Company but same routine boring work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern in Cupertino, CA
    Former Employee - Intern in Cupertino, CA

    I worked at Apple

    Pros

    1) This is one of the brand companies to work for.
    2) You get chance to work internals of some of the best product .
    3) team members are quite responsible. They will carry out their responsibility very well.
    4) But some team members were really dumb. So sometimes I was surprised how can they be in Apple.

    Cons

    1) You are exposed to limited set of the product. you can not talk to some other team about the product.
    2) It is same maintainance/feature enhancement kind of work on different products
    3) As a summer intern you will not paid that much as compare to other companies
    4) You will be limited to your sub modules.
    5) Work environment is really boring. It feel really dull to work in such environment.

    Advice to ManagementAdvice

    Good Work

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    Retail=Siberia, Cupertino="Out of touch," only "start up" mentalities need apply, everyone else won't survive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Apple

    Pros

    Great technologies, great solutions, always something new to learn and show customers. Can't get enough of it in most cases. Love to share with new customers cool things the Mac can do.

    Cons

    Both management and customer demand cause problems in trying to get things done. Never enough time and some employees have to work off the clock and during breaks to keep management off of your back. No one wants to "look bad" to their bosses in the name of "accountability." In order to be promoted from Retail to Cupertino you have to "SHINE" compared with most, making it nearly impossible for advancement. Mostly single, younger, "eager beavers" under age 30 who are willing to sacrifice things to work at the "mothership" head there, nearly anyone else can forget it.

    Advice to ManagementAdvice

    Too often directives from HQ can be confusing, unclear, and shortsighted and when you try to implement it half the time it becomes a joke and we had to bear the brunt of explaining to customers the issues. Store management NEVER has enough time to get things done. Most ASMs are great, it's above their pay grade that things get worse. The perpetual "Fire, fire, fire" pace rather than a slower "Ready, fire" or even the "Read, aim, fire" approach to getting things done could help reduce the amounts of rework of issues and problems. Way too many times you don't really see that things are fixed or improved only change for change sake. You make up the processes but don't have a clue as to how long things take to get done. Shame on you!! You pissed off a lot of people with the change to the Performance Review process and it was only when you sat down with your boss that you found out about it.

    Doesn't Recommend
    Approves of CEO
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