There are newer employer reviews for Apple
There are newer employer reviews for Apple

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magical

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Mac Specialist (Apple Store) in Miami, FL
Current Employee - Mac Specialist (Apple Store) in Miami, FL

I have been working at Apple full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The pay is nice, the benefits are good, the work environment is very organized and professional!

Cons

long hours, with non stop customer traffic, demand is very high

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  1. Great if you're young, single and a Type A personality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative (Apple Store) in Sherman Oaks, CA
    Former Employee - Creative (Apple Store) in Sherman Oaks, CA

    I worked at Apple full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great company, great products, fun co-workers, usually okay customers, decent pay for retail. Customers can really get to know you, which is good for some people, bad for others. I made lifelong friends while working there. Slight employee discount, which isn't better than the Student Discount they do once a year. It's easy to get caught up in living in the ever present hype of the Apple machine, which can be really fun and exciting. It's also nice to always meet new people every day. It's nice selling products that really live up to their promise.

    Cons

    Not a family friendly place to work. You're required to work one weekend day, meaning you never get a full weekend with your family, if you have one. The shifts range in start times. Great pay for retail, but in the grand scheme of things, and considering what Apple brings in, it's pretty low for what they expect from you. You're supposed to always be 'on' and be an encyclopedia of Apple knowledge, which is fine. Just know that going in. You're on stage before you even enter the store, in the break rooms, at lunch, and even when you're walking to your car.

    One big deal is that it's a very uncomfortable place to work, physically. It looks like a spaceship, and is about as ergonomic. The chairs for the tables are horrible, and the slate floors are murder for full time shifts. Even the break rooms are cramped, noisy, highly trafficked, and uncomfortable.

    They're also Draconian in their confusing point system for tardiness and absences. It's done in so many great employees. It seems to be MUCH more important than the quality of their staff. They'd rather have mediocre staff with perfect attendance than amazing people who are a little late now and then. Example: you get a point if you're more than three minutes late. You can be let go very easily. So if you live on flex-time, Apple isn't going to work out for you. You're only allowed to Think Different when you're not on the clock.

    There's also very few places to go in the company once you're in, which isn't bad for most people, but it's definitely not a way to go further with Apple beyond their retail structure.

    Advice to Management

    Well, most of the complaints are coming from corporate, and not from individual managers. It's more about Apple's blanket policy for their retail stores.

  2. My experience was good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius Bar in Minneapolis, MN
    Current Employee - Genius Bar in Minneapolis, MN

    I have been working at Apple part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Get your employee discount on apple products.

    Cons

    Have to deal with prank calls.

    Advice to Management

    I have none.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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