Apple

  www.apple.com
  www.apple.com
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Apple good but needs work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Specialist in Toronto, ON (Canada)
Former Employee - Specialist in Toronto, ON (Canada)

I worked at Apple

Pros

cool technology
High profile company
Apple is liked by consumers
cool discounts.
Being close to the leading edge of popular technology
Stores are centrally located
Decent healthcare benefits and discounted stock options
Chance to help people be creative by providing them with tools to enhance their creativity.

Cons

terrible schedule
Managers overpaid, underperform
Very busy stores, overwhelming
Recognition hard to get.
challenging work is not compensated fairly from employee to employee. Large disparities evolve in pay between members of the same team.
Lots of corporate rules and metrics you are expected to meet.
Security cameras keep close watch on staff, not customers.

Advice to ManagementAdvice

Stay on the floor and support your staff

Approves of CEO

4080 Other Employee Reviews for Apple (View Most Recent)

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  1. 2 people found this helpful  

    Apple Inc., a place to grow deep roots and become fruitful in talent and skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inventory Control Specialist
    Current Employee - Inventory Control Specialist

    I have been working at Apple

    Pros

    The best reasons to work for Apple are very numerous. Apple pays higher in retail than any other retail employer from my experience. They seek to find a spot for you that fits your needs and desires, as such, it is very difficult to get fired from the company for failing in you current job (if something else is open that you show aptitude for, they will certainly give you the chance), you will be fired however, for standard terminable issues (theft, deceit, consistent horrible work performance, etc.). The benefits are excellent and management will always help you move up in your position or into another higher level position. Apple also offers a unique opportunity to transfer from Retail to Corporate in their ARC Program. It's one of the only companies that I know of that will let retail employees, if they qualify, to work for three months in Cupertino for the chance to be transferred to corporate. Apple also attracts some of the most diverse people that you can find and you will always learn something from your coworkers.

    Cons

    If you work in the Retail division, then there are the same potential issues with management that you can come across at any retail store. Apple is very selective in whom they hire, however some members of management can slip through and demonstrate a complete lack of HR management and in some cases, a lack of knowledge of the product. The retail stores are constantly high pressure (not because of commission sales, since no one is on commission) with many, many customers looking to purchase, have servicing done and engaging in training. All of this is done under the same roof and many times each area can come into conflict with the other areas (training customers complain of noise from the sales floor, Genius Bar customers complain of lack of space at bar and Specialists (sales people) standing around not helping them with tech related issues). If you work for corporate however, these problems don't exist.

    Advice to ManagementAdvice

    For Apple Retail Managers, I would say, embrace Apple's views and methods instead of trying to graft other companies policies and procedures. Most issues come from these diametrically opposite viewpoints.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Good but the novelty wears off quick.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mac Genius in London, England (UK)
    Current Employee - Mac Genius in London, England (UK)

    I have been working at Apple

    Pros

    JOB SECURITY in these current times of economic downturn apple have said they will not be letting anyone go.
    The people within the company are great, thats the co-workers, everybody in the team brings something different. the atmosphere is great, at times demanding, but isn't every job? the discount perks are good, its nice to get a present from the company near xmas or at a product launch iphone/ipod. Looks great on a CV, working for a innovative company.

    Cons

    sometimes we, as mac geniuses are overworked and underpaid, except this happens nearly all the time, altho when signing up for the job "you are expected to work longer than needed without extra numeration". i can except this to a point but when one of your co workers who started the job 3 months before you and even after gets a few thousand £s more than you it really burns you up inside. some management never follow thru with requests, and apparently after speaking to hr, "you have to keep chasing them up". speaking to people who have worked in the US stores, there is a big difference in the way things are done, there is a divide between retail staff and other apple staff, something which isnt present in the US where everybody is apple. the lies you are fed during recruiting about career progression and paths you can take, its a retail environment you can only really move sideways in the store.

    Advice to ManagementAdvice

    When recruiting staff please do not make false promises about career progression, or oversell the job to leave unrealistic expectations.

    Approves of CEO
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