Apple
3.9 of 5 3,438 reviews
www.apple.com Cupertino, CA 5000+ Employees

3438 Employee Reviews (View Most Recent)

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This is a particularly good time to be working for Apple Retail

Expert (Current Employee)
Chicago, IL

ProsApple has one of the best conceived and articulated customer support standards in the electronics industry. So, assisting customers to fulfill their various needs is generally easy, and does not require the customer to be a computer engineer to comprehend and master. Apple gathers an enormous amount of customer usage data and translates that into constant tweaks to improve its products and offerings for customers. That makes my role of offering customer service particularly easy.
  Additionally, Apple has an open hiring policy that allows people of any age, gender, race, sexual orientation to work for them, as long as they can offer excellent customer service. And, Apple offers several directions and lots of opportunity for self-development once a person is onboard.

ConsIt's retail. Most people will never make an engineer's or corporate salary.

Advice to Senior ManagementApple needs more language skills among their retail workforce. For instance, In Chicago Brazilians are regular shoppers, but no one in the store speaks Portugese. That means staff relies on Google Translate to assist customers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    great company

    Mac Specialist (Apple Store) (Current Employee)
    Atlanta, GA

    I have been working at Apple part-time for less than a year


    Pros: I enjoy working at apple due to the following reasons:… Cons: The only downsides to working at the Apple store is the low pay compared to the amount of money that you bring into the store.… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

     

    Apple is the best company for software engineers

    Software Engineer (Former Employee)
    Cupertino, CA

    I worked at Apple as an intern for less than a year


    Pros: It is the best company for software engineers. You get a lot… Cons: I don't really find any cons out there at Apple. More
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