There are newer employer reviews for Apple

 

Genius Bar is incredibly stressful, the scheduling is unhealthy, the people are amazing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Mac Genius  in  Toronto, ON (Canada)
Current Employee - Mac Genius in Toronto, ON (Canada)

I have been working at Apple full-time for more than a year

Pros

Excellent on the job training. Constant opportunities to upgrade. No egos, approach anyone at anytime about anything. When the internal tools are working, they are second to none. Suggest a great idea, no reason it won't get implemented. Focus on repairing relationships not just repairing technology.

Cons

Expected to resolve phone/ipad/ipod appointment in less than 10 min. Expected to resolve computer appointment in less than 15 minutes. Expected to multitask up to 3 appointments at the same time. Impossible, stressful assembly-line treatment. Unhealthy rotating retail schedule. Sometimes working 2 months without every getting a weekend off.

Advice to ManagementAdvice

Schedule time to touch base with stressed out employees. The ones that make the most noise get the most notice. The quiet ones usually are the ones that require attention. 20% of your staff demand 80% of your resources.

Doesn't Recommend
Positive Outlook
No opinion of CEO

3759 Other Employee Reviews for Apple (View Most Recent)

Sort: Rating Date
  1.  

    Uninspired but the products are good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Genius
    Former Employee - Mac Genius

    I worked at Apple full-time for more than 3 years

    Pros

    Good Products to sell and share

    Cons

    The People I worked with

    Advice to ManagementAdvice

    Quit being policy pushers and help the customers. Treat employees as you would treat a customer

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great values, poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  London, England (UK)
    Current Employee - Sales Manager in London, England (UK)

    I have been working at Apple full-time for more than 5 years

    Pros

    Great products, concepts, values and thinking. Good benefit plan. Top environment in some locations. A very good school to grow to senior postions afterwards

    Cons

    Arrogant HR, not accessible, unilateral decisions impacts your net salary, weak training offering and career plan. in some countries very small teams

    Recommends
    Neutral Outlook
    Approves of CEO
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