There are newer employer reviews for Apple

A surprisingly great place to work ... just remember to follow the rules...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Personal Shopping Specialist in Toronto, ON (Canada)
Current Employee - Personal Shopping Specialist in Toronto, ON (Canada)

I have been working at Apple

Pros

- Flexible Work Schedule
- Great Staff
- Great management teams
- Great pay
- Great philosophy
- Great work environment
- Feedback from employees is appreciated by management and acted upon

Cons

- Communication from Top to Bottom is sometimes lacking (however management knows this and is taking steps to resolve it)
- The place is surprisingly "mechanical" - lots of processes and procedures. Like they say, consistency is critical.

Advice to ManagementAdvice

- Keep working with employees to come up with solutions for issues in the stores and the company.

Recommends
Approves of CEO
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  1. Great Place to work but not enough for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Concierge in Montreal, QC (Canada)
    Current Employee - Concierge in Montreal, QC (Canada)

    I have been working at Apple

    Pros

    Great co-workers, that make it worth coming in to work. Great salary compared to similar retailers. Every day is different.

    Cons

    Rude and loud customers who get what hey want for being rude and loud. working retail hours, weekends and evenings. Only know your work schedule, one week in advance. Management almost recognizes when you do a good job but is very quick to give you negative feedback when they feel you're not. Almost no room for advancement.

    Advice to ManagementAdvice

    Recognize hen your employees are trying hard and doing a good job and tell them!!!

    Recommends
    Approves of CEO
  2. 2 people found this helpful

    Apple Inc., a place to grow deep roots and become fruitful in talent and skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inventory Control Specialist
    Current Employee - Inventory Control Specialist

    I have been working at Apple

    Pros

    The best reasons to work for Apple are very numerous. Apple pays higher in retail than any other retail employer from my experience. They seek to find a spot for you that fits your needs and desires, as such, it is very difficult to get fired from the company for failing in you current job (if something else is open that you show aptitude for, they will certainly give you the chance), you will be fired however, for standard terminable issues (theft, deceit, consistent horrible work performance, etc.). The benefits are excellent and management will always help you move up in your position or into another higher level position. Apple also offers a unique opportunity to transfer from Retail to Corporate in their ARC Program. It's one of the only companies that I know of that will let retail employees, if they qualify, to work for three months in Cupertino for the chance to be transferred to corporate. Apple also attracts some of the most diverse people that you can find and you will always learn something from your coworkers.

    Cons

    If you work in the Retail division, then there are the same potential issues with management that you can come across at any retail store. Apple is very selective in whom they hire, however some members of management can slip through and demonstrate a complete lack of HR management and in some cases, a lack of knowledge of the product. The retail stores are constantly high pressure (not because of commission sales, since no one is on commission) with many, many customers looking to purchase, have servicing done and engaging in training. All of this is done under the same roof and many times each area can come into conflict with the other areas (training customers complain of noise from the sales floor, Genius Bar customers complain of lack of space at bar and Specialists (sales people) standing around not helping them with tech related issues). If you work for corporate however, these problems don't exist.

    Advice to ManagementAdvice

    For Apple Retail Managers, I would say, embrace Apple's views and methods instead of trying to graft other companies policies and procedures. Most issues come from these diametrically opposite viewpoints.

    Recommends
    Approves of CEO
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