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3495 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good foundation

Mac Specialist (Apple Store) (Former Employee) Orland Park, IL

ProsDirect Feedback from supervisors and peers
Extremely Fast Paced Retail
Opportunity for Growth
Discounts on Products
Interaction with Customers

ConsRequesting Days off on Weekends
Retail Hours
Favoritism

Advice to Senior ManagementYou already do a great job of involving your staff but provide more training for specialists as far as technical support. A lot of questions or troubleshooting can be handled right on the floor in less than 2 minutes that do not require the long waits for a genius at the bar.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Listen and solve tech issues with empathy

    Applecare Advisor (Former Employee) Las Vegas, NV

    I worked at Apple part-time for more than a year


    Pros: Easy working from home, decent pay for a college student, plenty of opportunities… Cons: Expected to deal with calls with only 10 seconds between calls… Advice to Senior Management: Monitor Tier 2 advisors and make sure they are there to… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great job, but maybe not a career.

    Aha (Current Employee) Pensacola, FL

    I have been working at Apple part-time for more than a year


    Pros: For a part time job there are great benefits, same… Cons: The only constant is change. Hire on as part time… Yes, I would recommend this company to a friend More
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