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Helpful (7)

As a specialist in the retail store, learned a lot about Apple Computers and met some great people.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Mac Specialist (Apple Store) in Albuquerque, NM
Former Employee - Mac Specialist (Apple Store) in Albuquerque, NM

I worked at Apple part-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great technology. Fun working environment. Great way to see the inside thinking behind one of the greatest retail stores. Meet amazing people (both customers and co-workers). Management is fair, and always willing to work with you. If the store is busy, management will often allow you to extend your shift if you're willing to do so.

Cons

I never really felt management was encouraging towards employees regarding promotions. Often, it is difficult to find time to use the online training tools or shadow another position because the stores are always so busy, managers can't afford to have you off of the sales floor. You will almost always work all major holidays and product release days.

Advice to Management

Many of the employees who work in the retail stores are incredibly smart. More often than not, the employees are doing work that they are extremely overqualified to perform. Seek those employees out and help them gain their full potential.

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  1. Helpful (1)

    Maybe not as great as you'd think.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applecare Advisor in Salt Lake City, UT
    Current Employee - Applecare Advisor in Salt Lake City, UT

    I have been working at Apple full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    -Tuition reimbursement up to ~$5000/year
    -Great benefits
    -Reimbursement of some adoption expenses
    -Employee stock purchase program
    -discounts on most Apple products

    Cons

    -somewhat hard to grow within the company
    -I was treated like I was totally dispensable since so many people want to work for Apple
    -customer service can really suck
    -poor compensation compared to other companies, considering education and experience

  2. Fixing iphones. All day, every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Genius in Saint Louis, MO
    Former Employee - Mac Genius in Saint Louis, MO

    I worked at Apple full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with here will be friends for life. Apple has a lot of really nice people.

    Cons

    The customers. It is your fault. Their iPhone is broken and they must make this very clear to you.

    Advice to Management

    None. They work pretty hard.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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