Apple

  www.apple.com
  www.apple.com
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2 people found this helpful  

... but it's Apple.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Consulting Services Engineer in Cupertino, CA
Former Employee - Consulting Services Engineer in Cupertino, CA

I worked at Apple

Pros

It's Apple, and you get to be a part of it! You get to make the coolest things around.

Cons

They know you're addicted, and they'll work you to the bone. You'll get paid less, and you'll be underappreciated. If you're in a role that's traditionally underappreciated (e.g., system administration,) this can really wear on you. Everyone in the management chain is afraid of bringing bad news to Steve, so the reality of what makes it upstream is questionable sometimes. But then... it's Apple. You know it, and they know you know it, so they don't care.

Advice to ManagementAdvice

Compartmentalization kills in Apple-sized doses. Secrecy is one thing; colleagues and departments who are afraid to communicate are quite another, and the atmosphere at Apple fosters the latter. It hurts the company.

Recommends
Approves of CEO

4080 Other Employee Reviews for Apple (View Most Recent)

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  1. 1 person found this helpful  

    Fantastic short-term job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store) & Concierge in Aventura, FL
    Current Employee - Mac Specialist (Apple Store) & Concierge in Aventura, FL

    I have been working at Apple

    Pros

    The people you meet, the products you sell, great environment. the people you work with tend to be very interesting and very diverse. The stores tend to be very high-energy environments and you should really be prepared for chaotic saturdays and sundays

    Cons

    can be very corporate, but depends on the store. Lots of pressure to sell certain goods/services, no comission

    Advice to ManagementAdvice

    -

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Good job, dead end career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Mac Genius in San Jose, CA
    Former Employee - Lead Mac Genius in San Jose, CA

    I worked at Apple

    Pros

    If you love Apple products and already have a job that pays your bills, working for Apple retail is a great second or part time job. You get to play with all the new products the day they are released, get NFR copies of Apple software products, lots of cool shirts, etc. As a Mac Genius, you have the ability to be a hero and really make a difference in peoples lives. You have the power as a Mac Genius to make decisions about repairs and product replacements without having to run to management for answers. Flexible hours, paid holidays, decent insurance, employee discount. In the 5 years working there I received, 1 iPod, 2 iPod shuffles, 1 iPhone for free.

    Cons

    Working for Apple as a Mac Genius can be extremely frustrating sometimes. As a genius you are expected to be an expert technician for every brand new product released. The problem is you don't have any prior info about these new products until the day they are released. Many, many times customers know more about brand new products than you do since you are forbidden to read rumor sites or speculate about new products. Customers think you are lying when they ask you a question about when a new product is going to be released and you tell them you don't know.

    Most management is from either Starbucks, Gap, Pottery Barn, etc. They mostly are great with people but don't know the 1st thing about the service business but are assigned to supervise over the entire operation. So imagine a 22 year old, fresh off the floor from Holister, walking in and giving you advice about the workflow and techniques in the repair room you have b een working in for 3 years. Management styles vary greatly store by store and can be really stifling sometimes. I have heard some stores will not allow employees to wear jeans. NOTE: CEO wears jeans every day. Many managers get on a power trip and can really just be assholes for no reason. Management at the store I worked for were very sneaky and would occasionally lie to your face about something just to see how you will respond.

    Pay is much less than it should be for the amount of responsibility entailed with the job.

    Advice to ManagementAdvice

    Create a service manager position. It is ridiculous to assume that you can have a team of skilled technicians managed by people who many times don't even have a Mac. It causes much friction and resentment on both sides. Bonus the MGs based on their service metrics. Pay your MGs better. Should be a better career path from MG position.

    Approves of CEO
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