Apple – “It has it's pros and cons”
Aug 24, 2009
2009-08-24 15:23 PDT
Details
Pros
Excellent Benefits Package
Decent wage
QPromo, EPP, ESPP, Friends and family discounts
Inside technical information, software and hardware to play with
Great co-workers
Street cred
Cons
Customers (complaints)
NetPromoter
Points system (call in sick, 1 point, more than 6 minutes late, 1 point. Accumulate too many points during a quarter and you're fired)
Butt-kissing gets you promoted faster than doing actual work
"GAPple" management
Non-apple new-hires that don't get any training
Lack of space
Advice to Senior Management
Value your long-term employees. Compensate them fairly, give them the credit they deserve to do their jobs well and provide excellent service. Value your customer, without them we are nothing. Train your employees. Listen to your employee feedback and act upon it. Get rid of the "points" system. Be available and on the floor - not in the office with the door closed. Be an example, motivate your employees instead of always telling them what they are doing wrong or could do better, celebrate what they do RIGHT. Give more positive feedback. Reward great work. Don't turn Apple Retail into Circuit City.
Helpful Review?
Yes |
No
