Apple
3.9 of 5 3,111 reviews
www.apple.com Cupertino, CA 5000+ Employees

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Both amazing and disappointing, overall a good experience.

Creative (Former Employee)

I worked at Apple full-time for more than 3 years

ProsApple retail is a well oiled machine or at least it was three years ago when I left. As far as retail employment I imagine it is one of if not the best but remember it is retail sales. Apple has a stick set of rules which makes it easy know what you can and can't do. You can have multiple body piercings, ware unique clothing, hair and shoes (as log as you ware the correct official shirt) but you can't be 7 minutes late. The benefits are very good for retail and available to part time employees. Advancement opportunities are there but a little limited. The pay is OK, probably better than most retail stores. The attitude and atmosphere where I worked was awesome.

ConsMany of the plusses are also cons. It is retail sales and that can only be so good. There is a limited to how many irrational, irate customers you can deal with no matter how good you are. Apples strict set of rules can be rigid and unforgiving. When I started there was a ridged corporate rule concerning tardiness. I saw three very good employees be released in two years over legitimate scheduling mistakes that were more the managers fault than the employee. A beloved creative, a hardworking efficient stock person and an excellent full time specialist with excellent sales numbers released because of ridged enforcement of time policy. I understand these rules have now been changed because of the loss of to many good staff.

Apple seemed fixated on hiring managers with a number of years in retail but they don't differentiate by type of retail. WalMart and Kohles don't train you to run an Apple store.

All the best people seem to be transient at an Apple Store, college students working their way through college or professionals who are between jobs. The talented come and go but so many want to work for Apple the supply of staff seems unlimited. I was fortunate enough to do a couple of new store openings. It was a blast but of the stores I saw open in two years 80% of the staff had turned over. In most cases the best and brightest with the best sales and customer satisfaction were gone. I was between professional positions when I worked for Apple Retail. I started as a part time specialist, was promoted to full time, and then expert, and creative. While a specialist I lead the store in sales, sales metrics and customer satisfaction before moving on to another professional position.

Advice to Senior ManagementI love Apple and don't regret my three years in Apple Retail. I would recommend Apple take more care in hiring Managers. Retail experience isn't necessarily a guarantee of success. My experience was that Apple hired managers from low end retail chains that were totally unsuited for an Apple store. Perhaps thinking outside the box on hiring of managers may be a good direction. I fear Apple is aware and actually counts on the transient nature of its retail staff. I can't offer a better alternative but I would like to see Apple Retail become a good carrier choice for some of the excellent transient staff it looses. It would be great to walk into an Apple store and be helped by someone truly knowledgable that had been there for over three years.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Worked as a campus rep for my school

Anonymous Employee (Former Employee)

I worked at Apple


Pros: You get to work on your own hours. If you work for a… Cons: Honestly, people don't need/want to hear about Apple products. The… Advice to Senior Management: Eliminate the campus rep program. You are wasting money on… Yes, I would recommend this company to a friend More

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Looooooooooong hours

Anonymous Employee (Former Employee)

I worked at Apple full-time for more than 3 years


Pros: Challenging work, good pay, a few fun perks. Overall a good… Cons: Long hours, especially depending on what department you work in. Middle management could use… No, I would not recommend this company to a friend More

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