There are newer employer reviews for Apple

2 people found this helpful  

Mix of positive and negative - position is

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Apple Solutions Consultant in Toronto, ON (Canada)
Current Employee - Apple Solutions Consultant in Toronto, ON (Canada)

I have been working at Apple full-time (more than 3 years)

Pros

Flexible(ish) hours; decent salary + commission structure; pride in getting to say you work for Apple; decent employee discount for personal and friends/family; relative freedom in this position as you work largely on your own.

Cons

Have to work weekends all the time; management doesn't truly listen to concerns about traffic and general business, they just want more sales and don't care how you get them; if store traffic is down so is your commission (generally);

Advice to ManagementAdvice

Stop forcing ASCs to treat their role as if it's their own business - they have no control over most of what happens in the retail store they are placed in (Best Buy or Future Shop) and are little more than glorified trainers/sub-managers. Listen to your employees when they talk about traffic, demographics and other concerns - don't just brush it off saying it's the same everywhere. Guess what? It's not.

Recommends
Negative Outlook
Disapproves of CEO

3890 Other Employee Reviews for Apple (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Overworked, Underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Vancouver, BC (Canada)
    Current Employee - Specialist in Vancouver, BC (Canada)

    I have been working at Apple full-time (more than an year)

    Pros

    You get to tell people you worked for Apple. It does look good on a resume. You'll get some discounts on some cool products and possibly be able to go to Cupertino (if they REALLY like you)

    Cons

    Too many to list. This job really isn't worth it. You are treated terribly by customers AND management. Managers are more concerned with their bonuses than anything else. They are very metrics driven and you must meet your sales targets or else you will never move anywhere else in the company. If you aren't hitting sales targets you'll be harassed daily. The management will flat-out lie to you about things and are excellent manipulators. You have zero work-life balance and you will not be able to choose your days off. You have to work throughout August and December as they are "black out periods" and you will never get inside information about products or upcoming releases. They are VERY strict about the way you speak or conduct yourself while on the sales floor. If you say something they deem to be out of line you will be reprimanded. They love to use the whole "we're forward this offence to HR" line just to scare you. Management are bullies, plain and simple.

    Advice to ManagementAdvice

    Don't treat us so terribly. We're not your slaves and your bonuses aren't as important as our wellbeing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Unlike anything else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Brisbane (Australia)
    Current Employee - Family Room Specialist in Brisbane (Australia)

    I have been working at Apple part-time (more than an year)

    Pros

    You will get to help people in one of the most fair, committed and customer-friendly retail experiences on the planet. The products are fantastic, and the people you will work with, in the vast majority, are young, excited and motivated.

    Cons

    The pay isn't great for the effort you have to put in - you will make the same as zero-effort retail roles in other stores, yet be expected to do so much more. Retail runs to 7-day availability, so don't expect weekends off, or to nominate days off.

    Advice to ManagementAdvice

    You need to incentivize, and pay your staff more. The level of professionalism in Apple Retail is high, and for the level of service we consistently deliver, the pay is not.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Apple

Work at Apple? Share Your Experiences

Apple

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.