Pros

Diverse and pleasant workforce in general. Excellent products that remain among the top in the industry. Excellent programs and services to help each customers unique needs. Managers do not expect you to take your work home with you. Employees with more experience willing to help newcomers get up to speed.

Cons

No communication of ongoing issues with products. Not nearly enough staffing to meet customer demands, which also gives leaves no time for development. Lack of upward mobility; all managers are imported. Product and service demand seems to be growing far faster than the companies retail presence can support.

Advice to Senior Management

Utilize the company email to communicate issues to those on the frontlines. It makes them and the company lose face. The elephant in the room is starting to show its head. Will the company have the talent and the man power to be able to support its lofty goals?