There are newer employer reviews for Apple
There are newer employer reviews for Apple

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Helpful (2)

Because the people who are crazy enough to think they can change the world, are the ones who do.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Engineering Support in Sacramento, CA
Former Employee - Engineering Support in Sacramento, CA

I worked at Apple full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

About Applecare:

- For a Customer Service department, working under Applecare is very rewarding.
- Many opportunities to move up, move to Engineering or QA
- Working under both Steve and Tim, other than the announcements, operations are the same.
- If you work with integrity to do your job as requested, management will have little to no qualm with you.

Cons

When you create the bubble of self-entitlement and lower the technical barrier of entry to its products, customers tend to expect the world. Anything less than perfection is criticized. Look at the stock prices after product announcements. Look at the general media criticizing Apple for things that other companies such as Microsoft easily get away with. The double-edge sword of success.

Advice to Management

When people say Apple has not released a great product since Steve, those are people that will never be happy. Keep doing what you are doing!

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  1. Helpful (1)

    Lots of room to grow in your career, exciting culture to boot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AOS Chat Sales Agent in Austin, TX
    Former Employee - AOS Chat Sales Agent in Austin, TX

    I worked at Apple full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Apple is one of the best places to work for folks that really want to have a sense of community, access to incredible benefits, and place themselves in an exciting culture.

    Cons

    They say they will hire from within but several times I had jobs that I was in final interviews with go to outside hires.

    Advice to Management

    Be more direct with your employees.

  2. I enjoyed working for Apple.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Tean Lead in Clearwater, FL
    Former Employee - Call Center Tean Lead in Clearwater, FL

    I worked at Apple part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive but there are opportunities to advance.

    Cons

    None that I came across.

    Advice to Management

    I was treated fairly by upper management.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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