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There are newer employer reviews for Apple

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Helpful (3)

Overall good, but could use improvement in management.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in San Jose, CA
Former Employee - Sales Associate in San Jose, CA
Recommends
Positive Outlook
Approves of CEO

I worked at Apple full-time (More than 3 years)

Pros

Really awesome coworkers, good pay, fast-paced environment with great benefits (if you're full-time, not just working full-time hours), looks good on your resume, and opens a lot of doors if you know how to play your cards right and find whose ass to kiss.

Cons

Management is all over the place. It started out being about the customer experience, and then it became more about the numbers and sales. If you can't get numbers in sales, don't expect to get anywhere if you're working retail, regardless of what position you want. They only care about getting people in and out with the most expensive stuff. Oh, and they definitely don't care about you or how you express yourself. Be prepared to groom yourself to the standards they expect, even though the company is so-called "accepting of diversity."

Advice to Management

Give employees CONSTRUCTIVE criticism when they are seeking improvement or promotion. It does not help to be told "no" without "why."

Other Employee Reviews for Apple

  1. Helpful (2)

    Being a Genius in a glass cube.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Genius in New York, NY
    Current Employee - Genius in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    You work for Apple. Your title is literally Genius. A Genius has authority, technical facility, and the ability to problem solve under high pressure and velocity -- this brings a great deal of respect from some people while off the clock and in the real world. You are able to work on the most wonderful pieces of technology, repair them, and sometimes help people in the process.

    Cons

    People are more often than not against you before you've even seen them or said hello. You must constantly balance the conflicting weight of good service/final resolution to how quickly you can get to the next person in queue. People will treat you like you're an idiot, mean, or vindictive constantly while on the job. Many people will never grasp how to solve the problems they cause, but blame the product, company, & you for.

    Advice to Management

    Advocate for stronger measures in talent retention. Understand that actually solving technical issues is the point of the Genius Bar, not just to see as many people as possible in the shortest amount of time -- that doesn't resolve anything and amounts to an embarrassing environment where not only are customers not seen in a timely manner, but they are often left without a complete solution.


  2. I've had an awesome experience working at Apple. Great learning experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store)
    Current Employee - Creative (Apple Store)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    The development at Apple is exceptional. You learn a lot from the training and get great exposure to customer relations.

    Cons

    The ceiling is lower than most would be able to appreciate on a local scale.

    Advice to Management

    Make the elevated positions get some of the kickback from the ridiculous amount of money that we bring in.


There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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