There are newer employer reviews for Apple

Such a blessing to work for Apple

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Specialist and Mentor in Costa Mesa, CA
Former Employee - Specialist and Mentor in Costa Mesa, CA

I worked at Apple part-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Awesome work experience, great vibes, very relaxed environment, best products that you believe in, decent pay, best work atmosphere and culture ever.

Cons

Noise level in store, snobby customers. I experienced hearing loss after working at apple. In addition, many customers may be very selfish, rude, and inconsiderate with their repair demands.

Advice to Management

Listen to employee suggesstions more and allow more time for specialists to spend with customers. Do not be transactional.

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  1. The coworkers definitely made me feel like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Berkeley, CA
    Current Employee - Specialist in Berkeley, CA

    I have been working at Apple part-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The store I worked at was fairly new so everyone got a say in how the store worked.
    They value your opinions and always take your word over the customer's.
    All my coworkers felt like family to me. They were the reason I looked forward to coming into work everyday. Scheduling was lenient and so was the attendance policy. Amazing training

    Cons

    The managers definitely choose favorite. If you're not in their clique you have little to no chance of moving into a different position.
    The managers act to much like friends to everyone. They go out for drinks and get high with the people they favor.
    98% of people were pot heads and smelled like weed or were high while they were at work.
    Some managers would try to micro-manage
    I thought they paid well up until I realized how much work was being piled on us.
    At first I thought their values and what we were taught were awesome but then I realized we
    Were like minions
    You constantly have to train on irrelevant stuff. It's like going to school

    Advice to Management

    Stop picking favorites and act a little more professional. Recognize the people who work hard not just the same people over and over again.

  2. Want to be excellent at customer service? This is the place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Southfield, MI
    Former Employee - Technical Support in Southfield, MI

    I worked at Apple full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Culture is wonderful
    Great Classroom experience
    Its all about Apple!

    Cons

    None As of this moment

There are newer employer reviews for Apple

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