There are newer employer reviews for Apple

2 people found this helpful

Great place to learn if you are young without a family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Global Supply Base Manager in Cupertino, CA
Current Employee - Global Supply Base Manager in Cupertino, CA

I have been working at Apple full-time (more than 5 years)

Pros

Ideal place for young people where you can learn hands on supplier management

Cons

Ideal place for young people who don't have a family life.

Advice to ManagementAdvice

Keep innovating or die

Recommends
Neutral Outlook
No opinion of CEO
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  1. 3 people found this helpful

    Innovative and unique company, inconsistent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple

    Pros

    Apple is a great company. The pay is outstanding for retail, they offer part time benefits and many other cool perks. You meet amazing people, co-workers are brilliant and very talented! Its a great job for a while but don't get stuck there just because they pay well. Many opportunities for growth...if you are willing to look past their inconsistencies. You could easily work your way up to 20+ dollars per hour within 2 years without becoming a manager. Unheard of in retail! Health care, transportation benefits, free services, stock purchase plan. Easy access employee website.

    Cons

    Lost sight of their core value "our core is our people" I started working at Apple in 2007 and boy have things changed! It has gotten more and more corporate and more and more dehumanizing focusing more on policies and proceedures than the wellbeing of the employees. The daily foot traffic in the store is immense! The climate can be very emotionally overwhelming, loud, and overly stimulating...yeah you are probably thinking I am some sensitive shmuck! But the daily traffic gets overwhelming when you are responsible for dealing with angry customers daily in an environment where you have little support! Managers are inconsistent in implementing company policy, constantly making exceptions for customers who scream and disrespect employees. THERE IS NEVER ENOUGH EMPLOYEES ON THE FLOOR!! BUT MANAGEMENT EXPECTS US TO HELP 4-6 PEOPLE AT ONCE TO MAKE UP FOR IT. LASTLY; moving up in the company is extremely difficult! there are many lateral promotions that warrant no pay raise, but managers are extremely inconsistent in their reasoning for promoting people. You could have perfect numbers and attendence but they will give the promotion to someone who has worse numbers but just sucks up to them more and they will give you a lame reason such as "we think you need to work on your peer to peer relationships" (happened to several of my co-workers) THERE ARE NO REAL BEARRINGS FOR PROMOTIONS. AND MOST "PROMOTIONS" ARE LATERAL AND ALLOW YOU TO WORK HARDER AND DO MORE IN THE STORE WITHOUT GETTING PAID A CENT MORE...THEY HAVE A REALLY WONDERFUL WAY OF TRICKING YOU INTO FEELING LIKE YOU SHOULD BE THANKFUL AND HAPPY THEY GRANTED YOU WITH THIS OPORTUNITY!!! AND THEN DURING THE REVIEW THEY WILL COMMENT ON HOW YOU DON'T SMILE ENOUGH IN YOUR NEW ROLE AND THEY ARE WORRIED YOU ARE GETTING BURNED OUT................AFTER GETTING YELLED AT BY A CUSTOMER EVER HOUR THAT DOESNT WANT TO OBIDE BY THE COMPANY POLICY, AND THEN AFTER THAT CUSTOMER SCREAMS AT YOU AND DEMANDS A MANAGER THE MANAGER GIVES THEM EXACTLY WHAT THEY WANT! MAKING YOU LOOK LIKE THE BAD GUY WHEN THEY TOLD YOU TO UPHOLD COMPANY POLICY! IT CAN BE HARD TO KEEP SMILING! BUT WHEN AN EMPLOYEE NEEDS AN EXCEPTION MADE FOR THEM???OOOOHHHH NOOOOO....THE POLICY IS WAY MORE IMPORTANT THEN!!! They say they want to give you more personal development training time but you have to FIGHT for it!

    ONE MORE THING! The corporate availability requirements! you are forced to give 29 hours of open availability and they can ether give you 5 hours a week or the full 29....you cannot request to work more or less. THEY ARE SEVERELY INCONSIDERATE AND UNFLEXIBLE ABOUT PERSONAL AND FAMILY EMERGENCIES! IF YOUR GRANDMA DIES AND YOU CANT GET YOUR SHIFT COVERED IN TIME OH WELL! YOU WILL RECIEVE AN ATTENDENCE POINT EVEN IF YOU NOTIFIY THEM A WEEK IN ADVANCE! EVERYTHING IS DONE BY A COMPUTER...ALTHOUGH MANAGEMENT HAS OVERRIDING POWERS THEY WILL SELDOM MAKE EXCEPTIONS AND JUST SAY "SORRY THE COMPUTER ALREADY SCHEDULED YOU...I HOPE YOU FIGURE SOMETHING OUT!"

    Advice to ManagementAdvice

    Read above. YOUR SOUL IS NO LONGER YOUR PEOPLE! As much as I loved your company and invested 3 years of my life to it, my last day was the best day of my life. You must find a way to maintain the appointment queue at the genius bar and lessen the stress on the FRS role. You must find a way to be solid as a management team and have a joint agreement about when to make exceptions. If a coach has a team and teaches the team to obide by certain philosophies, such as: good conduct at every game...but when team players dont follow the rules, no consequence is given...the team loses integrity and later down the line the coaches philosophies will mean nothing to its students because they all know the philosophy was never upheld or valued. This is what is happening to apple retail. The credo is no longer living, it is not longer the center...we never revisit it, we never recall it. And if we do, we never believe it because there is no integrity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Lack of Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Assistant Manager in Denver, CO
    Current Employee - Senior Assistant Manager in Denver, CO

    I have been working at Apple full-time (more than 5 years)

    Pros

    Apple has an amazing culture related to their employees and customers. Extreme attention to detail and a commitment to excellence.

    Cons

    The culture listed above does not apply to management. Overtime is required as you will spend 40+ Hours on the floor creating that culture, so the tasks necessary for running the store/department will be done before or after your shift.

    Advice to ManagementAdvice

    Utilize the Credo to support your leadership with the same commitment you do for your employees and customers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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