There are newer employer reviews for Apple
There are newer employer reviews for Apple

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Helpful (3)

I would say it was ok and secure having a job there

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Engineer in Cork (Ireland)
Former Employee - Technical Support Engineer in Cork (Ireland)
Neutral Outlook
No opinion of CEO

I worked at Apple full-time (More than 3 years)

Pros

Good trainings provided, but very strict about time management. Being on the phone all day long can be very exhausting. Especially when I was level 2.

Cons

It gets boring after a while and you feel like a robot.

Advice to Management

Not always pushing people to there limits.

Other Employee Reviews for Apple

  1. Apple Retail UK great, Apple Retail Germany not so much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Specialist (Apple Store) in Southampton, England (UK)
    Former Employee - Mac Specialist (Apple Store) in Southampton, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Apple part-time (More than a year)

    Pros

    Enthusiasts all around you, right on to the products and 'hands on' experience. Understanding and motivating leadership at Apple Retail UK.

    Cons

    Very very limited perspective, low salary. Closed-door policy at Apple Retail Germany and horrible leadership there as well.

    Advice to Management

    Implement a LOT more opportunities for bottom-up feedback from your valuable front-line employees.


  2. Helpful (3)

    Great people, great potential, not so great opportunity and really poor career development.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Genius Administrative in Quebec, QC (Canada)
    Current Employee - Genius Administrative in Quebec, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apple part-time (More than 3 years)

    Pros

    -People! Most people are great, passionate and really gifted. A great place to meet young talent and have fun. -Obviously the benefits

    Cons

    One of the biggest company on earth if not THE one and it never made the top 100 best employers once, neither in the US nor Global. Here's why : -Work conditions are bad. Imagine for each hundred employee you have a tiny break room, one toilet, one fridge, no place at all and a lot of stress and pressure to perform. -Working there is like being in a black hole. This company siphons talent, time and energy dry. Then they just let you rot until you quit and they replace you. -Salary is good compare to other places but it's really not that good when you consider everything you give in and the life quality you lose. Most people are better ending somewhere else and that's why they do. Plus the customer traffic is HUGE so the workload goes accordingly. -Career opportunities are close to none. You can get a promotion when someone is leaving and yes, a lot of people are leaving every year but this bear questioning why? -They work with headcounts so once the limit is met, even if the need for more employees is there, even if the metrics proves its there, they will not hire more or give any promotion. -Not enough staff. The workload is incredibly huge and at first you are motivated to give the best of services but you understand fast enough that they ask for the impossible. They could hire twice the number of employees and still it would be complicated so imagine how hard it is now. -Work/Life balance is bad. Part time employees will work mostly 4h shifts right in the middle of the day so it completely destroys their schedule, and full time employees will often work 8-9 days in a row including night and weekends and with only one day off in between (they have to organize with others to have 2 days off in a row).

    Advice to Management

    Stop being hypocritical by saying things like : "Our employees are the most important thing for us". If it was true, the cons I mentioned would not exist. Stop being cheap and invest a little more in your employees and their work conditions. You could invest only 1% of the profits and it would make a huge difference (better/bigger break rooms, more lockers, better/bigger bathrooms, some bonuses for motivation, etc). That's what makes it so hard on the employees. You could easily care more but you just don't. And for the love of God, PLEASE HIRE MORE PEOPLE !!! (not 3%, 50% and more) It will be beneficial for the employees but also for the customers. It will help the metrics and the brand. It will certainly brings more people to the brand instead of pushing them away constantly.


There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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