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2 people found this helpful  

Love being a customer, didn't love being an employee.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - At Home Advisor  in  Sacramento, CA
Former Employee - At Home Advisor in Sacramento, CA

I worked at Apple part-time for more than a year

Pros

Apple delivers amazing products to its customers (I was an Apple fangirl long before I started working for them). That is the biggest pro. Job wise, benefits were good, as was the 25% off employee discount (and the $500 off computer or iPad every three years). Flexible schedules for students.

Cons

As an At Home Advisor the work day got pretty boring as your whole day was spent answering phone calls for the same product. Difficult to take time off (at least my manager wouldn't allow us to take time off, even unpaid, if we didn't have the vacation time), which seemed ridiculous considering it was an hourly part-time position. This particular position caused lots of stress to myself as well as others on my team.

Advice to ManagementAdvice

My particular At Home Advisor Manager was very inexperienced (it was her first time as a team manager). I would recommend that a first time manager has a "coach" that is involved just as much during their first year so that things run smoother. Or increase team sizes and give each team multiple managers of varied experience.

Recommends
Positive Outlook
Approves of CEO

3759 Other Employee Reviews for Apple (View Most Recent)

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  1.  

    Apple is a great place to work.... Depending on your location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Northbrook, IL
    Current Employee - Specialist in Northbrook, IL

    I have been working at Apple full-time for more than a year

    Pros

    Great company good pay for the position and awesome benefits

    Cons

    northbrook location has terrible management and even worst customers soooooo man old people that don't know anything about their devices makes for long days

    Advice to ManagementAdvice

    Listen to the people who are actually doing the work before making company changes

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Got to use my basic knowledge of apple products to help customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store)
    Former Employee - Mac Specialist (Apple Store)

    I worked at Apple part-time for less than a year

    Pros

    Pretty relaxed job. Basically just assisted people who did not have much knowledge of apple products.

    Cons

    Store gets pretty crowded, especially on weekends and holidays.

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