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Helpful (5)

Decent salary and benefits but the work is non-stop with little or no down time.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software QA Engineer in Cupertino, CA
Former Employee - Software QA Engineer in Cupertino, CA

I worked at Apple full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The salaries are competitive for the area and for the industry (software development). Benefits are pretty good and lunches and dinners and easily available and affordable.

Cons

The Mac has been around for decades. But Apple still has a bit of a startup mentality. Depending of what group or department one works in it may be difficult to get weekends off or real vacations of more than 1 week.

Advice to Management

How about a little down time between projects to give employees opportunity to avoid burnout.

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  1. One of the best companies I have ever worked at!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Los Angeles, CA
    Current Employee - Creative (Apple Store) in Los Angeles, CA

    I have been working at Apple full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, great technology, great company!

    Cons

    There are no Cons! If you love the products, working for the company is just as good!


  2. Helpful (1)

    Each day a little piece of your soul is taken

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Room Specialist
    Former Employee - Family Room Specialist

    I worked at Apple full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Sweet discounts, excellent healthcare. Cool work environment. The pay is decent.

    Cons

    In the retail side of things you are a punching bag for a lot of upset customers at the Genius bar. For instance, if a customer spills wine on their 2000 dollar computer you are the one that gets to break the news that the warranty does not cover liquid damage. And the kicker is that that person then can go home and Give you a poor review that affects your yearly raise and eligibility for promotion. Most stores are obsessed with metrics and NPS scores. It makes for an extremely volatile and stressful work. Management is disconnected with what is actually on the workers mind. Apple Retail claims to act on feedback, but after 2 years with them what I learned is that they are only prepared to listen to certain feedback. If you critique the way things are being done at a large level you get a pre prepared response and no changes are made. Once you get to be a genius there is no room for advancement whatsoever unless you are the perfect apple poster child with near perfect NPS

    Advice to Management

    Consider dissolving the NPS measurement system. It's unfair, inaccurate and frankly the sole reason I left.


There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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