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Helpful (4)

Kind of a Con

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Family Room Specialist in Boston, MA
Former Employee - Family Room Specialist in Boston, MA

I worked at Apple

No opinion of CEO
No opinion of CEO

Pros

The benefits package is amazing. Medical, Dental, Vision, an insane employee discount for you and your family, as well as a variety of discounts at other stores and venues. Being a specialist is super-easy.

Cons

The Family Room Specialist position is a total con. When it was offered to me, it was referred to as an entry-level position, yet it is a position that those who start as specialists are promoted to. The work is backbreaking, requiring a significant deal of knowledge and an ability to take abuse from customers. You don't get to just chat with customers about cool speaker systems. You have to deliver the bad news. You have to be able to deal with pissed of customers, work quickly, be creative and sharp. It's a huge step up from the specialist position, and although it requires only a tenth of the technical skill required to be Genius, it requires just as strong an ability to work with angry, upset and confused customers with broken tech. Yet you make less than half of what some of the geniuses make.

Advice to Management

Stop acting like counselors at summer camp. Yes, there are a lot of college-aged kids working at the store, but there are plenty of adults there who deserve to be treated as such. Also, try and hide the favoritism a little bit. Not because it makes employees who aren't favorites feel bad, but it makes you look like really weak leaders.

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  1. One Hell of an Internship

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineering Intern in Cupertino, CA
    Former Employee - Software Engineering Intern in Cupertino, CA

    I worked at Apple

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    * Beer bashes! Free beer! * Intern Activities. They took us out to ballgames, a party boat in the bay, and other fun stuff. * Doing REAL work. I was given an actual project to complete and demo to our VP. Awesome!

    Cons

    Seriously, there is no downside to working here as an intern. You'd be very very very crazy not to accept!

    Advice to Management

    There is nothing I can think of that would help my leadership. The closest thing might be to make sure managers keep up on their intern's work.


  2. Helpful (1)

    Apple

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Cupertino, CA
    Former Employee - Project Manager in Cupertino, CA

    I worked at Apple

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Most interesting and challenging work of my career. Technology is ground breaking

    Cons

    Work load incredible Information sharing in company is not so good

    Advice to Management

    Keep up the good work


There are newer employer reviews for Apple
There are newer employer reviews for Apple

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