Appletree Answering

www.appletreeanswers.com
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There are newer employer reviews for Appletree Answering

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Good Company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Experience Expert in Chicago, IL
Former Contractor - Customer Experience Expert in Chicago, IL

I worked at Appletree Answering as a contractor (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Co-workers were helpful and atmosphere was welcoming. Everyone worked well together.

Cons

Pay could be increased. Schedules were not set. You never knew what your schedule would be for the next week which made it hard to plan anything outside of work. The company was bought out recently and some good people were let go because they could not pass the requirements of the new company.

Advice to Management

Consider raising the pay to keep good people.

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  1. Helpful (1)

    Perfect Atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Expert in San Juan, PR
    Current Employee - Customer Experience Expert in San Juan, PR

    I have been working at Appletree Answering part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The entire company oriented to helping our clients and their customers. Their is constant supervision so you never feel like you'll mess up. People are really friendly and helpful.

    Cons

    Sometimes I do feel like we don't do enough to help customers, but that depends on how much our client wants us to do.

    Advice to Management

    one advice I can think of i to update the computer hardware just to make everything run smoother.


  2. Helpful (1)

    Absolutely great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Expert in San Juan, PR
    Former Employee - Customer Experience Expert in San Juan, PR

    I worked at Appletree Answering part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great culture, great incentive programs, great environment.

    Cons

    None that have much to do with the company. The cons have more to do with the work itself (angry customers, etc)


There are newer employer reviews for Appletree Answering
There are newer employer reviews for Appletree Answering

See Most Recent

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