There are newer employer reviews for Aqua America
There are newer employer reviews for Aqua America

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Helpful (2)

Run .... don't walk .... away from this company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Mid-Level Manager in Bryn Mawr, PA
Current Employee - Mid-Level Manager in Bryn Mawr, PA

I have been working at Aqua America full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

It's a paycheck and the company is stable since it's a monopoly and the customers don't have a choice. There are some really good people working there in mid-level and lower-level jobs, although most of them are unhappy and looking to leave.

Cons

Management has one goal: make more money for themselves at the expense of customers and employees. If this company was in a competitive environment, most customers would go elsewhere. If the job market was stronger, most employees would go elsewhere. This company is so stuck in the past, I'm surprised they don't still use rotary phones and have a pool of stenographers taking shorthand. Several good employees left recently after LESS THAN ONE YEAR with the company. Others are looking to get out as well.

Advice to Management

Advice to management: introduce yourselves to the 21st century. 1950 was a great year, but it's time to move on.

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  1. Aqua life

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Executive Officer in Bryn Mawr, PA
    Current Employee - Chief Executive Officer in Bryn Mawr, PA

    I have been working at Aqua America full-time (More than 5 years)

    Pros

    Very laid back atmosphere, more like a big family.

    Cons

    Some find it hard to move up, it your happy with not advancing in your career. This is a great place to call home.

    Advice to Management

    ...


  2. Helpful (5)

    Have learned a lot about the water company and procedures

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Bryn Mawr, PA
    Current Employee - Senior Customer Service Representative in Bryn Mawr, PA

    I have been working at Aqua America

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I am able to work Monday - Friday with out having to work on week-ends and they never have mandatory overtime. Love the ability to do special projects and some time am able to travel to other states to visit with the customer face to face.

    Cons

    the area i work in is not fair when it comes to attendance. the supervisor comes in late and so it makes it hard to say something to others when the person that should be there on time does not. also those that work, they work harder and those that do not they let slide. really unfair in that respect. that includes promotions.

    Advice to Management

    everyone including the supervisor should have to log into the system to show what time they come in if ever. this includes the lead customer service rep and supervisor and i am sure they will be surprised at what they find.


There are newer employer reviews for Aqua America
There are newer employer reviews for Aqua America

See Most Recent

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