Aqua America

  www.aquaamerica.com
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15 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

1 person found this helpful  

Have learned a lot about the water company and procedures

Senior Customer Service Representative (Current Employee) Bryn Mawr, PA

ProsI am able to work Monday - Friday with out having to work on week-ends and they never have mandatory overtime. Love the ability to do special projects and some time am able to travel to other states to visit with the customer face to face.

Consthe area i work in is not fair when it comes to attendance. the supervisor comes in late and so it makes it hard to say something to others when the person that should be there on time does not. also those that work, they work harder and those that do not they let slide. really unfair in that respect. that includes promotions.

Advice to Senior Managementeveryone including the supervisor should have to log into the system to show what time they come in if ever. this includes the lead customer service rep and supervisor and i am sure they will be surprised at what they find.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Aqua America-Southern Call Center

    Anonymous Employee (Current Employee) Cary, NC

    I have been working at Aqua America


    Pros: Aqua is a rare gem as a Utility Call Center. They don't work weekends and the Call Center is closed by… Cons: Aqua has lack of opportunities for advancement across all levels. Aqua… Advice to Senior Management: Listen more to your front line management team for keen… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    It was horribly

    Senior Representative (Former Employee) Kankakee, IL

    I worked at Aqua America


    Pros: The pay that you recieve. That is it! Cons: Management is very unprofessional and unfair. The management team is more worried about how their hair and nails and clothes look than doing there job.… Advice to Senior Management: Get all new management at The Northern Call Center! No, I would not recommend this company to a friend More
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