ArcSight

  www.arcsight.com
  www.arcsight.com
There are newer employer reviews for ArcSight

1 person found this helpful  

Very nice Team, Support organization management is very manipulative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Technical Support Engineer in Cupertino, CA
Current Employee - Technical Support Engineer in Cupertino, CA

I have been working at ArcSight

Pros

Great people (smart, nice, fun)
Open knowledge sharing
Free lunch on Wednesdays
Free snacks and sodas
Mature IT environment

Cons

Support organization management
Lack of career path
Rampant favoritism
Unfair promotion standards (or non-existent)
Support managers try to intimidate employees
Recent HP retention bonus ($1 Million paid over 2 years) for Support was distributed as follows (roughly): 70% paid to 11 people (management team, back line team and DBA's) and 30% paid to 25 Technical Support Engineers
Elitist attitude of the people who have been around from day 1 - do it our way or take the highway and don't suggest another way of doing it...

Approves of CEO

19 Other Employee Reviews for ArcSight (View Most Recent)

Sort: Rating Date
  1. 5 people found this helpful  

    chained to your desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Engineer in Cupertino, CA
    Current Employee - Technical Support Engineer in Cupertino, CA

    I have been working at ArcSight

    Pros

    Nice Co-workers
    In today's economy - salary is fair market
    free lunch on wed
    flexibly vacation/time off

    Cons

    Support Management takes the approach that you need to sacrifice your life for the company
    Support Management does not consider the employees need for advancement and growth
    Support Management only sees you as an asset for business needs
    Support management squeezes the most out of you
    Support Management takes an elite approach / favoritism towards promotions
    If you are in a particular division of support - you may have a less stressful job - others are constantly stressed
    Recognition is not about technical merit but on your ability to kiss-ass to management

    Advice to ManagementAdvice

    Hire more headcount to reduce the unneeded stress
    Listen to the needs to the employee - growth - even horizontal moves are ignored
    Do not be in denial - almost everyone is looking to escape, however, the economy is not good - don't abuse the situation and promote growth and in return receive loyalty and excellent work attitudes

    Doesn't Recommend
    Approves of CEO
  2.  

    I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cupertino, CA
    Current Employee - Anonymous Employee in Cupertino, CA

    I have been working at ArcSight

    Pros

    very flexible work environment
    good management
    food

    Cons

    Benefits could be better
    More vacation time
    Perks

    Advice to ManagementAdvice

    Don't sell

    Recommends
    Approves of CEO
There are newer employer reviews for ArcSight

Work at ArcSight? Share Your Experiences

ArcSight

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.