There are newer employer reviews for ArcSight

Helpful (1)

Very nice Team, Support organization management is very manipulative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Technical Support Engineer in Cupertino, CA
Current Employee - Technical Support Engineer in Cupertino, CA

I have been working at ArcSight

Approves of CEO
Approves of CEO

Pros

Great people (smart, nice, fun)
Open knowledge sharing
Free lunch on Wednesdays
Free snacks and sodas
Mature IT environment

Cons

Support organization management
Lack of career path
Rampant favoritism
Unfair promotion standards (or non-existent)
Support managers try to intimidate employees
Recent HP retention bonus ($1 Million paid over 2 years) for Support was distributed as follows (roughly): 70% paid to 11 people (management team, back line team and DBA's) and 30% paid to 25 Technical Support Engineers
Elitist attitude of the people who have been around from day 1 - do it our way or take the highway and don't suggest another way of doing it...

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  1. I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cupertino, CA
    Current Employee - Anonymous Employee in Cupertino, CA

    I have been working at ArcSight

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    very flexible work environment
    good management
    food

    Cons

    Benefits could be better
    More vacation time
    Perks

    Advice to Management

    Don't sell

  2. Working life @Arcsight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in Cupertino, CA
    Current Employee - Senior Software Engineer in Cupertino, CA

    I have been working at ArcSight

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    a. Challenging environment
    b. Close knit group
    c. Good sales management
    d. Quick ability to execute to address market needs

    Cons

    a. Cliquish w/ folks who have been around a while and do things in "their way" or the "highway"
    b. No flexibility or family needs accomodation
    c. Bull pen environment - with no privacy & noisy environment. Can't have quiet time for original thought. Factory environment to churn out code.

    Advice to Management

    Keep the course w / strategic direction
    Make it more conducive for the rank and file to balance work and life.

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