There are newer employer reviews for ArenaNet

3 people found this helpful

Talented group of developers, political environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Bellevue, WA
Current Employee - Anonymous Employee in Bellevue, WA

I have been working at ArenaNet full-time

Pros

Talented employees and quality product.

Cons

Politically driven and chaotic environment, salaries on the low end.

Doesn't Recommend
Negative Outlook
No opinion of CEO
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  1. 9 people found this helpful

    Waves of good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at ArenaNet full-time

    Pros

    • Sharing information.
    • Fun people who like what they do.
    • Good product.
    • Reasonable/flexible work hours.
    • Positive environment.
    • Open door policy with management.
    • Free snacks/drinks.
    • Parties/Events provided.
    • Physical security.
    • Gym access available.
    • Game room on premises.
    • Small library with book requests.
    • Additional resources on network drives.
    • Order takeout.
    • Good strides to legitimize e-sports.

    Cons

    • Most of the other veterans have left the company and many are still leaving.
    • Limited growth.
    • Shady management.
    • Heavy office politics and cliquey groups.
    • Inconsistent policies because of a long standing transitional phase.
    • Poor inter-departmental communications/strategies.
    • Coordination is hectic and often patchwork.
    • Poor or inconsistent documentation if any.
    • Multiple platforms for documentation that can be difficult to find.
    • Often unclear standards in work.
    • You may be in meetings for days at a time.
    • Limited leadership. With the loss of the former two founders leadership has yet to be filled.
    • Poor compensation packages when compared to competitors.
    • Limited pay when compared to industry standard.
    • Profit shares were not worth much.
    • Poor commute compensation.
    • No name in the credits for helping to create the game.
    • Suggestions are overlooked until it is critical.
    • Pets are not welcome.
    • ArenaNet only makes Guild Wars. Don't even bother with different game genres if you don't like fantasy MMOs. I suspect that is one of the reasons why one of the founders started a new company.

    Advice to ManagementAdvice

    While AnetU and basecamp (training) is helpful, it is comparable to placing band-aids on a missing finger.

    If you want us to design amazing material it will take a significant amount of time to execute without a clear breakdown of the project tasks. We either need additional time or people to complete tasks within designated times.

    Get an integrated bug/portfolio project management software suite: Basecamp, Zoho projects, 5pm, or Huddle, or Clarizen.

    Aside from the Art, Sound, and Customer Service departments most are departments very busy with high stress.
    QA department has high turnovers and contractors which has led to documentation getting lost in the cracks.
    HR is in desperate need for additional recruiting.
    Marketing needs a way larger budget. Most of my friends or family never heard of a ArenaNet nor Guild Wars before I worked there.
    Sound department is tiny. Practically a closet.
    Stop outsourcing. It is a pain to fix.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Fosters development of skills and supports innovative ideas and thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at ArenaNet full-time

    Pros

    Arenanet University - Learn on the job from your co-workers!
    Recognizes and acknowledges talent to peers
    Provides opportunities to grow and to get into design/art from QA.

    Cons

    QA - Limited in their ability to hire people on full-time
    QA - Limited in their ability to reward excellence with wage increases
    No path into other departments other than those listed in the pros.

    Recommends
    Neutral Outlook
    Approves of CEO
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